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For Companies At a Glance
- Tasks: Provide top-notch customer service, manage bookings, and keep our facilities clean.
- Company: A vibrant community service organisation in Belfast.
- Benefits: Flexible hours, competitive pay, and a friendly work environment.
- Why this job: Join us to make a difference in the community while gaining valuable experience.
- Qualifications: Strong customer service skills, great communication, and IT proficiency.
- Other info: Temporary role with up to 25 hours per week.
The predicted salary is between 7 - 12 £ per hour.
A community service organization in Belfast seeks a Customer Services Executive to provide excellent customer service at the front desk.
Responsibilities include:
- Answering phones
- Checking in members
- Assisting with bookings
- Ensuring facility cleanliness
Candidates should have strong customer service, communication, and IT skills, with a solution-oriented mindset.
This temporary position offers flexible hours up to 25 per week with competitive pay ranging from £7.55 to £12.21 hourly, depending on age.
Member Services & Events Coordinator in Belfast employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Services & Events Coordinator in Belfast
✨Tip Number 1
Make sure to research the organisation before your interview. Knowing their mission and values will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations at the front desk. This will help you demonstrate your solution-oriented mindset during the interview.
✨Tip Number 3
Don’t forget to showcase your communication skills. Be clear and confident when answering questions, and don’t hesitate to ask for clarification if you need it. It shows you're engaged!
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it’s a great way to stay updated on new opportunities in the community.
We think you need these skills to ace Member Services & Events Coordinator in Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your communication and problem-solving skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention the specific responsibilities listed, like checking in members or assisting with bookings, and explain how you can excel in those areas.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow the application process step-by-step. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at JobStart Scheme
✨Know the Organisation
Before your interview, take some time to research the community service organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think of situations where you resolved issues or went above and beyond for a customer. This will demonstrate your solution-oriented mindset, which is crucial for the role.
✨Practice Common Interview Questions
Anticipate common interview questions related to customer service and event coordination. Practise your responses, focusing on clarity and confidence. Questions might include how you handle difficult customers or how you prioritise tasks during busy periods.
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being punctual shows respect for the interviewer's time and demonstrates your professionalism, which is essential for a front desk role.
