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- Tasks: Engage with patients, book appointments, and provide top-notch customer service.
- Company: Local podiatry clinic with a supportive and friendly atmosphere.
- Benefits: Flexible hours, full training, and a chance to enhance your healthcare skills.
- Why this job: Make a difference in patients' lives while developing your communication skills.
- Qualifications: Confident telephone manner and previous customer service experience.
- Other info: Part-time role with up to 25 hours per week.
The predicted salary is between 13 - 16 £ per hour.
A local podiatry clinic is looking for a Telephone Sales & Booking Coordinator to engage with existing and lapsed patients. Your responsibilities will include booking appointments, taking payments, and providing excellent customer service.
Ideal candidates will possess a confident telephone manner and previous experience in customer service. This role offers up to 25 hours per week with flexible working hours and includes full training. Join us in a supportive environment to enhance your skills in healthcare communication.
Healthcare Booking & Sales Coordinator (Flexible Hours) in Belfast employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Booking & Sales Coordinator (Flexible Hours) in Belfast
✨Tip Number 1
Practice your telephone skills before the interview. Since this role is all about engaging with patients over the phone, we recommend doing mock calls with friends or family to build your confidence and refine your communication style.
✨Tip Number 2
Research the clinic and its services. Knowing what they offer will help us tailor our conversation during the interview and show that we're genuinely interested in the role and the patients' needs.
✨Tip Number 3
Prepare some questions to ask during the interview. This not only shows our enthusiasm for the position but also helps us understand how we can contribute to the team and improve patient experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it gives us a chance to showcase our skills and experience directly to the hiring team.
We think you need these skills to ace Healthcare Booking & Sales Coordinator (Flexible Hours) in Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've engaged with customers and provided excellent service, especially over the phone!
Be Confident in Your Communication: Since this role involves a lot of telephone interaction, we recommend showcasing your confident telephone manner in your application. A friendly tone can go a long way in making a great first impression!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities of booking appointments and taking payments, as well as your passion for healthcare communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JobStart Scheme
✨Know Your Stuff
Before the interview, make sure you understand the role of a Telephone Sales & Booking Coordinator. Familiarise yourself with common practices in customer service and healthcare communication. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Phone Skills
Since this role heavily involves telephone communication, practice your phone manner. You could role-play with a friend or family member, focusing on clarity, tone, and how to handle different types of callers. This will help you feel more at ease during the actual interview.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your previous roles where you provided excellent customer service. Think about challenges you faced and how you resolved them. This will demonstrate your ability to engage with patients effectively, which is crucial for this job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the clinic is the right fit for you.
