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- Tasks: Lead the front of house team and ensure an exceptional dining experience for guests.
- Company: Join Fish City, a vibrant seafood restaurant with a passion for quality dining.
- Benefits: Earn £12.71 per hour with flexible hours and potential for extra shifts.
- Why this job: Be part of a dynamic team and develop your leadership skills in a fast-paced environment.
- Qualifications: Previous FOH experience and strong communication skills are essential.
- Other info: Perfect for those seeking a temporary role with opportunities for growth.
The predicted salary is between 12 - 16 £ per hour.
As a supervisor/floor management staff, you will form a key role in the smooth running of our F&B operations. You will lead by example on the floor, support the restaurant manager and ensure guests receive a consistently excellent dining experience. This is a hands-on role requiring leadership and a strong work ethic.
Responsibilities
- Oversee daily FOH operations during service.
- Supervise, motivate, and support the FOH team.
- Ensure high standards of customer service at all times.
- Handle customer queries, complaints, and feedback.
- Open and close the restaurant when required.
- Manage table allocations and service flow during busy periods.
- Ensure cleanliness, hygiene, and safety standards are maintained.
- Support staff training and onboarding.
- Assist with rota management and shift coordination.
- Step in to perform all FOH duties when required, such as waiting tables, hosting and bar support.
Skills and Qualifications
- Previous experience in a restaurant / hospitality FOH role.
- Proven ability to work proactively & independently.
- Strong leadership & communication skills with the ability to give a clear handover.
- Ability to perform all FOH duties confidently.
- Ability to work under pressure in a fast-paced environment.
- Flexible availability, including evenings, weekends and holidays.
- Strong problem-solving skills & attention to detail.
- Ability to form and monitor procedures.
- Understanding costings and GP.
- Previous supervisory or assistant management experience.
- Knowledge of POS systems.
- Basic understanding of cash handling.
- Food safety or hospitality-related certifications.
- Passion for seafood or quality dining experiences.
Further Information
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Front of House Supervisor / Floor Management in Belfast employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor / Floor Management in Belfast
✨Tip Number 1
Get to know the restaurant scene in Belfast! Visit local spots, chat with staff, and understand what makes a great dining experience. This will help you stand out when you apply through our website.
✨Tip Number 2
Practice your leadership skills by volunteering or taking on small projects. Show us that you can motivate a team and handle pressure like a pro. We love seeing that hands-on experience!
✨Tip Number 3
Brush up on your customer service skills. Role-play common scenarios with friends or family to prepare for those tricky questions during interviews. We want to see how you handle feedback and complaints!
✨Tip Number 4
Don’t forget to showcase your passion for seafood and quality dining experiences! Share your favourite dishes or dining experiences in your interview. It’s all about connecting with us at Fish City!
We think you need these skills to ace Front of House Supervisor / Floor Management in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for the hospitality industry shine through! Mention any experiences that highlight your enthusiasm for providing excellent customer service and working in a fast-paced environment.
Tailor Your CV: Make sure to customise your CV to match the job description. Highlight your previous FOH experience and any leadership roles you've had. We want to see how your skills align with what Fish City is looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for clarity in your communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JobStart Scheme
✨Know Your Stuff
Before the interview, make sure you’re familiar with Fish City and its menu. Brush up on your knowledge of seafood and quality dining experiences. This will show your passion for the role and help you answer questions confidently.
✨Show Off Your Leadership Skills
Be prepared to discuss your previous supervisory experience. Think of specific examples where you motivated a team or handled a difficult situation. This will demonstrate your ability to lead and support the FOH team effectively.
✨Practice Customer Service Scenarios
Since this role is all about providing an excellent dining experience, think of common customer queries or complaints you might face. Practising how you would handle these situations can give you an edge in the interview.
✨Flexibility is Key
Highlight your availability and willingness to work evenings, weekends, and holidays. Being flexible shows that you’re committed to the role and ready to step in whenever needed, which is crucial for a fast-paced environment like Fish City.
