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For Companies At a Glance
- Tasks: Support gym members and online customers with admin tasks and enquiries.
- Company: Join the vibrant team at Exsto 361 Ltd, a dynamic fitness-focused company.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Why this job: Be part of a positive team while helping others achieve their fitness goals.
- Qualifications: Great communication skills and a willingness to learn.
- Other info: Opportunity for career growth in a fun, health-oriented setting.
We’re looking for a proactive, organised, and friendly individual to join the Exsto team as an Administrative & Customer Service Assistant. You’ll play a key role in supporting our gym members and online customers - handling day-to-day admin tasks, responding to messages and emails, and keeping our systems running smoothly. This role is ideal for someone who enjoys structure, communication, and being part of a positive, driven team.
Responsibilities
- Respond to customer and member enquiries via email, WhatsApp, and social media.
- Support gym membership setup, renewals, and class bookings.
- Help manage online store orders, returns, and customer updates.
- Maintain organised spreadsheets and internal records.
- Assist with inventory checks and product packaging when required.
- Help coordinate PT Academy enrolments and student communication.
- Provide general administrative support to the management team.
Skills and Qualifications
- Great communicator - written and verbal.
- Confident using computers and social platforms.
- Strong attention to detail and organisation.
- Interest in health, fitness, or fashion is a plus (but not essential).
- Reliable and eager to learn new skills.
Further Information
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information: JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Customer Service Assistant in Belfast employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Exsto 361 Ltd. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common customer service scenarios with a friend or family member.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. Whether it's keeping spreadsheets tidy or juggling multiple responsibilities, showcasing your organisational prowess can really set you apart.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It not only streamlines the process but also shows your enthusiasm for the position. Plus, it gives us a chance to see your application in the best light!
We think you need these skills to ace Customer Service Assistant in Belfast
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and proactive nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your responses.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your communication skills and any relevant experience in customer service or admin tasks. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. Remember, attention to detail is key, so double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JobStart Scheme
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Assistant at Exsto. Familiarise yourself with their services and how they interact with customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers in the past, whether through email, social media, or face-to-face. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Your Organisational Skills
Since the role involves handling admin tasks and maintaining organised records, be ready to discuss your organisational strategies. Bring up any tools or methods you use to stay organised, like spreadsheets or task management apps, and how they’ve helped you in previous roles.
✨Express Your Enthusiasm for Health and Fitness
While not essential, showing an interest in health, fitness, or fashion can set you apart from other candidates. Share any personal experiences or passions related to these areas, as it demonstrates that you align with Exsto's values and culture.
