At a Glance
- Tasks: Be the friendly face for clients and support our creative studio team.
- Company: Join PERFECT FIT, a vibrant company passionate about customer service.
- Benefits: Flexible hours, competitive pay, and potential for permanent position.
- Other info: Opportunity for extra hours and career growth in a supportive team.
- Why this job: Gain hands-on experience in a creative environment while enhancing your customer service skills.
- Qualifications: Basic tech skills, enthusiasm for learning, and a love for great service.
The predicted salary is between 12 - 13 £ per hour.
The role involves serving as the main point of contact for clients and providing support to the manager and studio staff as needed.
Responsibilities include:
- Maintaining the reception area and welcoming clients.
- Assisting with garment intake.
- Answering phones and responding to customer enquiries.
- Booking and managing client appointments.
- Preparing, printing and issuing invoices.
- Supporting seamstresses with studio tasks such as steaming gowns, hand sewing/minor repairs and light machine sewing when required.
- Organising fabrics and studio supplies.
- Maintaining a clean and well organised workspace.
Skills and Qualifications:
- Adequate technical ability in order to complete card payments, making/printing invoices and booking appointments.
- Able to handle money and use a calculator with ease.
- Ability to use Canva.
- Sewing skills - Training will be provided.
JobStart Opportunity - Working Hours Information:
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability.
The job advert may end before the closing date if requested by the employer.
Application Information:
JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Vacancy ID: 1757561
Job Sector: Secretarial and Administration
Area: Belfast
Salary: 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour
No. vacancies: 1
Contract Type: Temporary
Weekly hours: 25
Published date: 02/02/2026
Closing date: 13/03/2026
Worktime: To be confirmed with employer
Area: All of Northern Ireland.
Client Services and Studio Assistant in Belfast employer: JobStart Scheme
At PERFECT FIT, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. Our flexible working hours and commitment to employee growth provide an excellent opportunity for those looking to develop their skills in customer service and studio operations. Join us in Belfast, where your enthusiasm and dedication can lead to a rewarding career with the potential for permanent placement.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services and Studio Assistant in Belfast
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at JobStart Scheme. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like JobStart Scheme before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Services and Studio Assistant in Belfast
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to JobStart Scheme:Your cover letter is your chance to shine! Tell us why you want to work at JobStart Scheme specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at JobStart Scheme!
How to prepare for a job interview at JobStart Scheme
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
