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- Tasks: Assist in running a busy charity shop and engage with customers.
- Company: Join Small Steps, a vibrant charity making a difference.
- Benefits: Flexible hours, full training provided, and a supportive team environment.
- Why this job: Make a positive impact while gaining valuable retail experience.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Great opportunity for career growth and community involvement.
The predicted salary is between 7 - 12 £ per hour.
Small Steps is seeking a Shop Assistant to join their team. This role will involve working in a busy charity shop and assist the manager in the day to day running of the shop.
Responsibilities:
- Using tills, processing payments, giving change, and following basic financial procedures.
- Pricing items correctly.
- Engage with and assist customers.
- Sorting donations, organizing displays, and restocking shelves.
- Use a clothes steamer.
Skills and Qualifications:
- Full training will be provided.
- Portable Appliance Testing Certificate (training can be provided).
Further Information:
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information:
Jobstart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Location: Belfast
Salary: 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour
No. vacancies: 1
Contract Type: Temporary
Weekly hours: 25
Published date: 02/02/2026
Closing date: 13/03/2026
Worktime: Between 10am-3.30pm
Charity Shop Assistant in Belfast employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Assistant in Belfast
✨Tip Number 1
Get to know the charity shop scene! Visit local shops, chat with staff, and understand what makes them tick. This will help you stand out when you apply, showing you’re genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Engage with friends or family as if they were customers. Being friendly and approachable is key in a busy shop environment, and it’ll give you confidence for the real deal.
✨Tip Number 3
Don’t just rely on online applications! Pop into the shop and introduce yourself. A personal touch can make a huge difference and shows you’re proactive about landing the job.
✨Tip Number 4
Keep an eye on our website for updates! We often post new opportunities and tips that can help you land that Charity Shop Assistant role. Stay connected and be ready to jump on any openings!
We think you need these skills to ace Charity Shop Assistant in Belfast
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let us know why you're excited about working in a charity shop. Share any personal experiences or connections to the cause that make you a great fit for Small Steps.
Highlight Relevant Skills: Make sure to mention any skills that relate to the role, like customer service experience or handling cash. We want to see how your background aligns with what we need in a Shop Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. Use simple language and avoid jargon. We appreciate clarity, so make it easy for us to see why you’re the right person for the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at JobStart Scheme
✨Know the Charity Inside Out
Before your interview, take some time to research Small Steps and their mission. Understanding their values and how they impact the community will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Practice Customer Engagement
As a Shop Assistant, you'll be interacting with customers regularly. Prepare for the interview by practising how you would engage with customers, handle queries, and provide excellent service. Think of examples from past experiences where you've successfully assisted customers.
✨Familiarise Yourself with Tills and Payments
Since you'll be using tills and processing payments, it’s a good idea to brush up on basic financial procedures. If you have any experience with cash handling or using a till, be ready to discuss it during the interview.
✨Show Your Organisational Skills
The role involves sorting donations and organising displays, so be prepared to talk about your organisational skills. Share specific examples of how you've managed tasks efficiently in previous roles or situations, highlighting your ability to keep things tidy and well-presented.
