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- Tasks: Welcome guests and assist with front-of-house operations in a vibrant hotel environment.
- Company: Reputable hotel in Ballymena known for exceptional guest experiences.
- Benefits: Flexible hours, competitive pay, and hands-on experience in hospitality.
- Why this job: Gain practical skills while delivering top-notch customer service in a dynamic setting.
- Qualifications: No prior experience needed; just a passion for hospitality and great communication skills.
- Other info: Perfect for students seeking part-time work with flexible schedules.
The predicted salary is between 7 - 12 £ per hour.
A reputable hotel in Ballymena is seeking a Reception & Guest Services Assistant to join their team. The ideal candidate will assist with front-of-house operations, maintain high standards of professionalism, and deliver exceptional customer service.
Responsibilities include:
- Welcoming guests
- Observing experienced staff
- Gaining practical experience in hospitality operations
This temporary position offers up to 25 hours per week with flexible hours based on availability. Competitive hourly rates from £7.55 to £12.21 are available based on age.
Front Desk & Guest Experience Associate in Ballymena employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Experience Associate in Ballymena
✨Tip Number 1
First things first, make sure you know the hotel inside out! Research their values, services, and what makes them stand out. This way, when you chat with them, you can show off your knowledge and enthusiasm for being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit back and wait for questions. Be proactive! Ask about their guest experience strategies and share your ideas on how to enhance customer service. This shows you’re not just looking for a job; you’re ready to contribute!
✨Tip Number 3
Dress the part! Since you’ll be working in hospitality, it’s important to look professional and approachable. A smart outfit can make a great first impression and show that you take the role seriously.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly. Good luck!
We think you need these skills to ace Front Desk & Guest Experience Associate in Ballymena
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry, so don’t be afraid to be yourself.
Tailor Your Application: Make sure to customise your application for the Front Desk & Guest Experience Associate role. Highlight any relevant experience or skills that match the job description. We love seeing how you connect your background to what we do at our hotel!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for someone who can communicate effectively with guests!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at JobStart Scheme
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Practice Your Customer Service Scenarios
Since the role focuses heavily on guest experience, think of common customer service scenarios you might face. Prepare responses that highlight your problem-solving skills and ability to remain calm under pressure. Role-playing these situations can be super helpful!
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. Aim for a polished look that reflects the hotel's standards, as this shows you understand the importance of professionalism in front-of-house operations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This demonstrates your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.
