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For Companies At a Glance
- Tasks: Assist in till work, stock processing, and creating a welcoming shop environment.
- Company: Join Compass Advocacy Network, a charity focused on supporting learning disabilities.
- Benefits: Earn competitive pay while gaining valuable retail experience and skills.
- Why this job: Make a difference in your community while developing essential customer service skills.
- Qualifications: Good communication skills and a willingness to learn are key.
- Other info: Flexible hours available, with opportunities for extra shifts.
The predicted salary is between 7 - 12 £ per hour.
The Charity Retail Assistant helps with till work, stock processing and maintaining a clean, tidy and attractive shop so customers have a positive experience and the charity can maximise income. The post holder will learn key retail routines including donation intake, basic security and loss prevention practices, and safe working in a busy shop environment.
Responsibilities
- Sales and cash handling: Learn to operate the till, handle cash and card payments accurately, follow pricing, and issue receipts in line with charity procedures.
- Stock processing and merchandising: Sort donations, price items, steam or prepare goods, and create attractive, well organised displays to maximise sales.
- Health, safety and housekeeping: Use safe lifting techniques, keep walkways tidy, manage waste and recycling, and maintain a clean, safe, welcoming shop environment.
- Donation intake and stock preparation: Receive, log and sort donated items, carry out basic quality and safety checks, wipe or steam goods, and prepare them for pricing and display.
- Shop security and loss prevention: Follow opening and closing routines, monitor fitting rooms and high value items, tag or secure stock where required, and report breakages, suspicious activity or discrepancies in line with charity procedure.
Skills and Qualifications
- Communication skills, able to speak clearly with customers, donors, staff and volunteers.
- Willing to learn how to use the till, follow cash handling and shop procedures, and ask for help when unsure.
- Able to follow instructions, work as part of a team and help keep the shop clean, safe and well presented.
- Interest in charity retail, fashion, recycling or re-use, and in supporting a learning disability charity.
- Some experience of customer service, handling money, or working/volunteering in a shop or similar environment.
Further Information
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information
JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Charity Retail Assistant in Ballymena employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Retail Assistant in Ballymena
✨Tip Number 1
Get to know the charity! Research Compass Advocacy Network and their mission. When you understand what they stand for, you can tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role involves interacting with customers and donors, think of examples from your past experiences where you provided great service or handled tricky situations.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities! This job is all about working together, so come prepared with stories that highlight how you've successfully collaborated with others in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really want to be part of the team at Compass Advocacy Network.
We think you need these skills to ace Charity Retail Assistant in Ballymena
Some tips for your application 🫡
Show Your Passion for Charity Retail: When you're writing your application, let us know why you're interested in working in charity retail. Share any personal experiences or connections you have with charities, as this will help us see your genuine enthusiasm for the role.
Highlight Relevant Skills: Make sure to mention any customer service experience or skills you have that relate to the job. Whether it's handling cash, working in a team, or keeping things tidy, we want to see how your background fits with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you'd be a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures we receive all the necessary information and can process your application smoothly. Plus, it shows you're keen to join us at Compass Advocacy Network!
How to prepare for a job interview at JobStart Scheme
✨Know the Charity Inside Out
Before your interview, take some time to research Compass Advocacy Network. Understand their mission, values, and the impact they have in the community. This will not only show your genuine interest but also help you answer questions more effectively.
✨Practice Your Customer Service Skills
Since this role involves interacting with customers and donors, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went the extra mile for someone.
✨Show Your Team Spirit
This position requires teamwork, so be prepared to talk about your experience working in a team environment. Share specific instances where you collaborated with others to achieve a common goal, and highlight your ability to follow instructions and support your colleagues.
✨Demonstrate Your Interest in Retail
Express your enthusiasm for charity retail and sustainability. Talk about any relevant experience you have, whether it’s volunteering in a shop or simply your passion for fashion and recycling. This will help you stand out as a candidate who truly cares about the role.
