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- Tasks: Manage client relationships and enhance customer experience through data analysis.
- Company: Leading consulting firm in AI technologies with a focus on innovation.
- Benefits: Competitive salary, bonus, hybrid work model, and additional benefits.
- Why this job: Make a real impact on customer experience using your analytical skills.
- Qualifications: Experience in customer insight analysis and strong communication skills.
- Other info: Exciting opportunity for growth in a dynamic environment.
The predicted salary is between 27000 - 63000 £ per year.
A consulting firm in AI technologies is seeking an Insight Consultant to manage client relationships and enhance customer experience through data analysis. This role involves using analytical skills to provide actionable insights and improve key metrics for contact centre operations.
The ideal candidate will have experience in customer insight analysis and strong communication abilities.
The position offers a hybrid work model in Birmingham or Manchester, with a salary around £45,000 plus bonus and benefits.
Insight Consultant: Contact Centre AI & CX Analytics in England employer: Jobspaddy
Contact Detail:
Jobspaddy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insight Consultant: Contact Centre AI & CX Analytics in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in AI and customer experience. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show off your analytical skills! Prepare a portfolio of case studies or projects where you've used data analysis to drive customer insights. This will help you stand out during interviews.
✨Tip Number 3
Practice your communication skills! As an Insight Consultant, you'll need to explain complex data in simple terms. Try explaining your past projects to friends or family to refine your pitch.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a better chance to showcase your fit for the role.
We think you need these skills to ace Insight Consultant: Contact Centre AI & CX Analytics in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer insight analysis and data-driven decision-making. We want to see how your skills align with the role of Insight Consultant, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experience through AI technologies. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Analytical Skills: In your application, be sure to mention specific analytical tools or methodologies you’ve used in past roles. We’re looking for someone who can provide actionable insights, so give us examples of how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our team at StudySmarter!
How to prepare for a job interview at Jobspaddy
✨Know Your Data
Make sure you brush up on your data analysis skills before the interview. Be prepared to discuss specific examples of how you've used data to drive insights in previous roles, especially in customer experience contexts.
✨Understand the AI Landscape
Familiarise yourself with the latest trends in AI technologies, particularly those relevant to contact centres. Being able to speak knowledgeably about how AI can enhance customer experience will show that you're not just a numbers person but also understand the tech behind it.
✨Showcase Your Communication Skills
As an Insight Consultant, you'll need to convey complex data insights clearly. Prepare to demonstrate your communication abilities by explaining a past project where you had to present findings to non-technical stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer insight analysis and their use of AI in contact centres. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
