Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Are you fluent in French and passionate about delivering excellent client service?
Do you live in the Dorset area?
Were currently seeking French Speaking candidates to join a dynamic and international logistics team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to play a key role in ensuring smooth freight operations across Europe.
In this role, youll be the first point of contact for clients, managing transport bookings (including specialist cargo), coordinating with operational teams, and ensuring that every shipment runs as efficiently as possible. Youll build strong relationships with clients, ports, and internal teams while developing your expertise in freight, transport, and route planning.
If youre looking for a role that combines client interaction, operational coordination, and career growth within the transport and logistics industry this could be the perfect next step for you.
Main Responsibilities:
To manage all transport requests and respond as effectively as possible to client expectations
Process booking requests (including hazardous and explosive goods bookings)
Propose solutions tailored to clients needs
Acquire specific knowledge related to an assigned route
Maximise vessel loading capacity through collaboration with the Operational Route Manager
Handle service disruptions in coordination with the Operational Route Manager
Ensure the administrative management of all transport documents
Communicate with port and terminal staff to ensure smooth and efficient vessel and terminal operations xgikmsk
Assist in training new arrivals
Communication channels:
Maintain communication with all clients by phone, via our web platform, and by email, providing up-to-date information on their cargo, space availability, and assigned drivers
Train client representatives on making their own bookings online through the online portal
Assist and support clients as needed
About you:
Minimum of a high school diploma (A-level or equivalent), w
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French Speaking Reservations Coordinator in Poole employer: Jobshop UK
Join a well-established travel and logistics business in Poole, where you will be part of a friendly and supportive HR team that values high-quality work and autonomy. With a focus on employee growth and development, this role offers a unique opportunity to enhance your HR skills in a dynamic environment, all while enjoying the benefits of working in a vibrant coastal location.
