At a Glance
- Tasks: Manage transport bookings and ensure smooth freight operations across Europe.
- Company: Dynamic international logistics team based in Dorset.
- Benefits: Hybrid working, competitive salary, and potential for contract extension.
- Other info: Opportunity for career growth and training in the transport industry.
- Why this job: Join a fast-paced environment and make a real impact in logistics.
- Qualifications: Fluency in French and English, with strong customer service skills.
The predicted salary is between 27000 - 33000 £ per year.
Are you fluent in French and passionate about delivering excellent client service? Do you live in the Dorset area? We are currently seeking French Speaking candidates to join a dynamic and international logistics team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to play a key role in ensuring smooth freight operations across Europe.
In this role, you will be the first point of contact for clients, managing transport bookings (including specialist cargo), coordinating with operational teams, and ensuring that every shipment runs as efficiently as possible. You will build strong relationships with clients, ports, and internal teams while developing your expertise in freight, transport, and route planning.
If you are looking for a role that combines client interaction, operational coordination, and career growth within the transport and logistics industry, this could be the perfect next step for you.
Main Responsibilities:
- To manage all transport requests and respond as effectively as possible to client expectations
- Process booking requests (including hazardous and explosive goods bookings)
- Propose solutions tailored to clients' needs
- Acquire specific knowledge related to an assigned route
- Maximise vessel loading capacity through collaboration with the Operational Route Manager
- Handle service disruptions in coordination with the Operational Route Manager
- Ensure the administrative management of all transport documents
- Communicate with port and terminal staff to ensure smooth and efficient vessel and terminal operations
- Assist in training new arrivals
Communication channels:
- Maintain communication with all clients by phone, via our web platform, and by email, providing up-to-date information on their cargo, space availability, and assigned drivers
- Train client representatives on making their own bookings online through the online portal
- Assist and support clients as needed
About you:
- Minimum of a high school diploma (A-level or equivalent), with at least 3 years of professional experience
- Strong understanding of B2B customer service
- Good knowledge of the freight or transport industry is preferred but not essential. Training will be given.
Skills required:
- Proficiency in French & English
- Knowledge of Spanish is a plus
- Familiarity with transport and customs booking processes for import and export would be preferred but not essential.
- Proficient in IT tools
- Ability to work well under pressure and meet deadlines
- Adaptability
- Excellent communication skills and proactivity
- Ability to take initiative
- Capacity to multitask and be flexible
- Problem-solving skills to address client issues
Office open from 8am to 6pm. You will work on a rota basis covering these hours. Rota given in advance with weekly shifts with start times of either 8am, 8.30am, 9am or 9.30am. Hours worked 7.5 in total plus one hour lunch break.
Hybrid working 2 days a week when fully trained (Monday and Friday working from home). Initially, the role will be 100% office based in their office in Poole. One in six Saturdays (8.30am - 2.30pm) full day given off in lieu of hours worked.
This role is a fixed term contract for one year with a potential to extend on completion of contract and on performance review.
French Speaking Reservations Coordinator in Poole employer: Jobshop UK Limited
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StudySmarter Expert Advice🤫
We think this is how you could land French Speaking Reservations Coordinator in Poole
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace French Speaking Reservations Coordinator in Poole
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a French Speaking Reservations Coordinator in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Jobshop UK Limited. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Jobshop UK Limited
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Jobshop UK Limited and demonstrate your readiness to engage with their systems right away.
