Customer Service Officer

2 x Customer Service Officers 1 x role is for 6 months maternity cover 1 x Temp to perm opportunity To start 6th December Hybrid role Central Bournemouth offices (must live close to Bournemouth to apply) 37 hours per week Monday to Thursday 8.30am to 5pm and Friday early finish 4.30pm Pay rate £12.18 per hour About the Customer Service Officer role- We are seeking experienced in-bound call handlers for these roles Able to deal with contacts for various services with empathy Able to deal with complaints effectively Able to stay calm under pressure Dealing with volume calls Must be able to multi- task as each call is different, varied types of issues and problem solving required Good ICT skills Updating and looking up information on the system Accurate Data entry Great attention to details Excellent communication skills both written and verbal …