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For Companies At a Glance
- Tasks: Help clients with their insurance needs through calls, emails, and in-person support.
- Company: Join a friendly team at a well-established company focused on client service.
- Benefits: Work from home up to 3 days a week and enjoy flexible hours.
- Why this job: Gain valuable experience in a supportive environment while making a real impact on clients' lives.
- Qualifications: Strong communication skills and a willingness to learn about insurance and client needs.
- Other info: Opportunity to build relationships with insurers and develop industry knowledge.
The predicted salary is between 28800 - 48000 £ per year.
Our well established client is looking for a Claims Advisor to join their friendly team. You will be providing a service to clients throughout the company, offering guidance, support and assistance to them. Once trained, the successful candidate will have the option to work from home up to 3 days a week. Responsibilities are varied and Include: Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers. Ensuring customer service levels are maintained or exceeded. Ensuring all documentation is accurately produced and distributed to clients. Accurately document all instructions/conversations with clients. Develop and maintain relationships with insurers, loss adjusters and other third parties To recognise and act upon a client’s insurance needs. Negotiate with insurers to provide the best solution for clients Develop and maintain a good understanding of client industries, businesses and risks. To develop and maintain an good knowledge of the market. Ensure daily diary management. Ensure excellent verbal and written communication. Work closely with the rest of the claims team …
Claims Advisor employer: Jobshop UK Limited
Contact Detail:
Jobshop UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Advisor
✨Tip Number 1
Familiarize yourself with the insurance industry and common claims processes. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves a lot of client interaction, being able to convey information clearly and effectively is crucial.
✨Tip Number 3
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to job openings.
✨Tip Number 4
Research our company culture at StudySmarter. Understanding our values and how we operate will help you align your answers during the interview and show that you're a great fit for the team.
We think you need these skills to ace Claims Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Claims Advisor position. Understand the key responsibilities and required skills, such as customer service, communication, and negotiation abilities.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the Claims Advisor role. Emphasize any previous customer service roles or experience in the insurance industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you are a great fit. Mention specific examples of how you've successfully handled client inquiries or resolved issues in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Clear and professional communication is crucial for this role, so make sure your application reflects that.
How to prepare for a job interview at Jobshop UK Limited
✨Showcase Your Communication Skills
As a Claims Advisor, excellent verbal and written communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. You might want to share examples of how you've successfully handled client inquiries in the past.
✨Understand the Industry
Familiarize yourself with the insurance industry and the specific challenges clients face. This knowledge will help you answer questions more confidently and show that you're proactive about understanding the market.
✨Highlight Your Relationship-Building Skills
The role involves developing relationships with insurers and other third parties. Be ready to discuss your experience in building and maintaining professional relationships, and how this has benefited your previous employers or clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client needs. Think of specific situations where you successfully negotiated solutions or provided exceptional service, and be ready to share those stories.
