At a Glance
- Tasks: Help prevent homelessness by assessing individual housing needs and providing tailored advice.
- Company: Join Runnymede Borough Council, a progressive council dedicated to improving community services.
- Benefits: Enjoy hybrid working, flexible hours, 28 days leave, and excellent pension schemes.
- Other info: Opportunity for professional development and a friendly work environment.
- Why this job: Make a real impact in your community while working in a supportive and innovative team.
- Qualifications: Experience with the Housing Act and strong communication skills are essential.
The predicted salary is between 30700 - 35800 £ per year.
Senior Housing Solutions Officer, Surrey
Client:
Jobsgopublic
Location:
Surrey, United Kingdom
Job Category:
Other
Job alert service
-
EU work permit required:
Yes
Job Reference:
ab1fa2282271
Job Views:
8
Posted:
16.07.2025
Expiry Date:
30.08.2025
Job Description:
Housing Solutions Officer
Annual salary £36,573 - £40,607 for 37 hours per week
About the role
This an exciting opportunity to join Runnymede Borough Council as we continue our positive work preventing homelessness and ending rough sleeping in the area. As theSeniorHousingSolutionsOfficer, you will:
- Carry out initial assessments of individuals circumstances
- Provide tailored advice to enable the applicant to resolve their housing difficulty
- Confirm the duties the Council owe to the applicant in writing
- Continually review and update the advice and support we are able to provide to the applicant
- Provide a full housing solutions service, offering advice and assistance
- Make enquiries to satisfy yourself of the facts of the application
- Make lawful decisions in accordance with the legislation
- You will have a manageable level of cases
- Quality check and provide case sign off
- Deputise for the Housing Solutions Manager
We have an exceptional Housing Solutions team that has achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service.
Job alert service
You will have the opportunity to contribute to the implementation and performance of the Council’s Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team.
About you
You will be joining a supportive, friendly team and will reporting directly to the Housing Solutions Manager. We are looking for a capable and ambitious individual to join our team who can provide excellent customer service to support us to continue delivering first class housing solutions services. We are looking for exceptional candidates with a range of skills including:
- Excellent working knowledge of the Housing Act 1996 (as amended)
- Experience of carrying out detailed assessments
- Good quality communication, both verbal and written
- A team player
- Encourages strategic thinking
- Able to work well under pressure
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open-minded and have a positive approach in supporting our vision.
- Hybrid working 3 days in the office, 2 days working from home
- Flexible working 7am-7pm (Core hours are & and Flexi-leave
- 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas
- Excellent Pension Scheme, including access to an Additional Voluntary Contributions
- Free Parking
- Training and development opportunities
- Payment of one professional membership per annum
- Cycle to work + further related discounts
- Season ticket loan
- UK Healthcare plan after 1 years’ service
- Dental insurance plan after 3 years’ service
How to apply
Please click the Apply Now Button
For more information on the role including the job description please see the extra information section
We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at or on 01932 425527 who will be able to assist you.
For an informal chat about this role please contact Iqvinder Sokhal, Head of Housing Solutions on
Closing Date: Tuesday 22nd July, 12pm
Interview Date(s): Thursday 31st July 2025
If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 16/07/2025 by TN United Kingdom
#J-18808-LjbffrSenior Housing Solutions Officer employer: Jobsgopublic
Runnymede Borough Council is an exceptional employer dedicated to preventing homelessness and enhancing community welfare in Surrey. With a supportive work culture, flexible hybrid working arrangements, and a commitment to employee development, we offer a rewarding environment for those passionate about making a difference. Our comprehensive benefits package, including generous leave, pension schemes, and professional development opportunities, ensures that our team members thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Solutions Officer
✨Tip Number 1
Familiarise yourself with the Housing Act 1996 and any amendments. Understanding the legislation will not only help you in interviews but also demonstrate your commitment to the role and your ability to make lawful decisions.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in local councils. Engaging with current employees can provide insights into the council's culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experience where you've successfully resolved housing issues or provided excellent customer service, as these will showcase your skills effectively.
✨Tip Number 4
Research Runnymede Borough Council’s recent initiatives and achievements in homelessness prevention. Being knowledgeable about their projects will show your genuine interest in the role and how you can contribute to their ongoing success.
We think you need these skills to ace Senior Housing Solutions Officer
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Senior Housing Solutions Officer. Familiarise yourself with the Housing Act 1996 and the specific duties mentioned in the job description.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your communication skills, experience in assessments, and any previous work in housing solutions or related fields.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for preventing homelessness and your ability to provide excellent customer service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Jobsgopublic
✨Know Your Legislation
Familiarise yourself with the Housing Act 1996 and any amendments. Being able to discuss specific sections and how they apply to real-life scenarios will demonstrate your expertise and preparedness for the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated complex information in previous roles. This could include written reports or verbal presentations, as strong communication is key in this position.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've successfully resolved housing issues or similar challenges. Be ready to explain your thought process and the steps you took to achieve a positive outcome.
✨Emphasise Teamwork and Collaboration
Highlight your experience working in teams, especially in high-pressure situations. Discuss how you contribute to a supportive team environment and how you can help Runnymede Borough Council continue its positive work.
