Waitstaff Team Lead - Service Excellence

Waitstaff Team Lead - Service Excellence in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional service and maintain high standards.
  • Company: A leading hospitality consultancy in vibrant Greater London.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Why this job: Join a passionate team and make a real difference in guest experiences.
  • Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
  • Other info: Fast-paced environment with a focus on teamwork and excellence.

The predicted salary is between 30000 - 42000 £ per year.

A hospitality consultancy in Greater London seeks an experienced Waiter Supervisor to manage daily service operations and guide the service team to maintain high-quality standards. The ideal candidate will have prior supervisory experience in the service industry, strong leadership abilities, and excellent communication skills.

Responsibilities include:

  • Coordinating staff
  • Handling customer inquiries
  • Ensuring cleanliness in the service area

This role requires a responsible and organized individual capable of working flexible hours, including weekends and holidays.

Waitstaff Team Lead - Service Excellence in London employer: JOBSEEK HR CONSULTANCY PTE. LTD.

Join a dynamic hospitality consultancy in Greater London, where we prioritise service excellence and employee development. Our supportive work culture fosters collaboration and innovation, offering ample opportunities for growth within the industry. Enjoy flexible working hours and the chance to lead a passionate team dedicated to delivering outstanding customer experiences.
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Contact Detail:

JOBSEEK HR CONSULTANCY PTE. LTD. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waitstaff Team Lead - Service Excellence in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Waitstaff Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to service excellence and team leadership. We recommend role-playing with a friend or even in front of the mirror to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your leadership skills during the interview! Share specific examples of how you've successfully managed a team or resolved customer issues in the past. This will demonstrate your capability to maintain high-quality standards.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Waitstaff Team Lead - Service Excellence in London

Supervisory Experience
Leadership Abilities
Excellent Communication Skills
Staff Coordination
Customer Service Skills
Organisational Skills
Attention to Cleanliness
Flexibility in Working Hours

Some tips for your application 🫡

Show Off Your Experience: When you're writing your application, make sure to highlight your previous supervisory roles in the service industry. We want to see how you've led teams and maintained high-quality standards, so don’t hold back!

Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well – it’ll show us you can communicate effectively with both staff and customers.

Demonstrate Your Leadership Style: We’re looking for someone with strong leadership abilities, so share examples of how you've motivated and guided your team in the past. Whether it’s through training or resolving conflicts, let us know how you lead by example!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at JOBSEEK HR CONSULTANCY PTE. LTD.

✨Know Your Service Standards

Familiarise yourself with the high-quality standards expected in the hospitality industry. Be ready to discuss how you’ve maintained or improved service quality in your previous roles, as this will show your understanding of what it takes to lead a team effectively.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership abilities. Think about times when you successfully coordinated staff or resolved conflicts within your team. This will demonstrate your capability to guide and inspire others in a busy service environment.

✨Communicate Clearly and Confidently

Practice articulating your thoughts clearly, as excellent communication is key in this role. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your ability to handle customer inquiries and team interactions.

✨Be Ready for Flexibility Questions

Since the role requires working flexible hours, be prepared to discuss your availability and willingness to work weekends and holidays. Highlight any past experiences where you’ve successfully managed a flexible schedule while maintaining service excellence.

Waitstaff Team Lead - Service Excellence in London
JOBSEEK HR CONSULTANCY PTE. LTD.
Location: London
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