Senior Software Engineer

This Senior Software Engineer position focuses on liaising with engineering divisions to ensure systems correctly reflects any proposed changes to existing services.

They are used by 24/7 network operations controllers, system design engineers, managers across Viasat, Value Added Resellers (VARs) and Distribution Partners (DPs) to monitor, measure and interpret network and service performance.

Skills & experience

• You’ll need experience in documenting your own software development work for future reference and support
• Practical experience of whole software development lifecycle, producing high quality re-useable code in a team environment
• You’ll need experience with event streaming platforms, such as Kafka
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic
• Analyse of this data to build a clear understanding of system behaviour, using modelling and other analytical techniques to assess performance
• You’ll need experience of Windows and Linux operating systems
• Good understanding of IP networks and exposure to network troubleshooting using Wireshark or similar tools
• This position is not eligible for visa sponsorship
• In team and corporate environments

Your technical focus

• Support teams to answer customer questions and help resolve customer network issues, identify and resolve software bugs
• Support Billing/Assurance Operational teams with fault finding/diagnosis
• Have ownership of both internal and external stakeholder relationships, working with product managers, Subject Matter Experts (SMEs) and third-party vendors

The setup

• What you'll need