L’oreal Luxe National Collections Fragrance Expert, UKI

L'oreal Luxe National Collections Fragrance Expert, UKI focuses on deliver masterclasses in flagship stores and at brand events (bothconsumerfacing as well as press, media, influencers) to various size groups.

What the role involves

• Deliver Masterclasses in flagship stores and at brand events (bothconsumerfacing as well as press, media, influencers) to various size groups.
• Deliver retail through activity and can seamlessly switch on impromptu sessions when pre-booked activity is cancelled or under subscribed.
• Regularly work with the Advocacy & Influence team, as well as brand teams on key launches and projects.
• Driving CRM & Data capture at all events/store visits to increase customer loyalty.
• Minimum of 3 years Retail experience.
• Proven track record of driving retail results, providing exceptional customer service.

Confirmed role details

• Your mission is to inspire our customers to drive engagement, loyalty and performance of the brands.
• Demonstrate genuine excitement and enthusiasm for people and luxury retail, with our mission to drive loyalty and memorable customer experiences.
• Build a connection and love forthe fragrance category.
• You ooze passion forFragrance, particularly the premium collection categorykeepup-to-date with current trends andolfactory storytelling and expertiseto motivate and inspire our fas.

Candidate fit

• Starter who creates a real buzz with the retail teams on store visits, whilst being service and experience led.
• Your creative flare and innovative eventingand masterclass ideaswill come to life in planning and executing in store events, with the business goal to drive retail targets.