At a Glance
- Tasks: Provide technical support and resolve trading discrepancies for clients across various asset classes.
- Company: Join a leading financial services firm with a focus on innovation and client satisfaction.
- Benefits: Attractive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on training and development.
- Why this job: Make a real difference by solving complex issues and enhancing client experiences.
- Qualifications: 3-5 years in client support with strong analytical and communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Client Service Product Support Specialist focuses on serve as a technical escalation from csr inquiries across multiple asset classes and system functionality in the legacy enfusion architecture, providing in-depth analysis and solut.
- What the role involves
- Serve as a technical escalation from CSR inquiries across multiple asset classes and system functionality in the legacy Enfusion architecture, providing in-depth analysis and solut.
- Collaborate with Level 1 personnel in the EMEA Asset Manager pod to identify.
- Resolve discrepancies in trading data, P&L reports, and positions by performing advanced reconciliations and validations.
- Investigate recurring issues to identify root causes, documenting findings and collaborating with SME teams to implement long-term fixes.
- Delivering training programs for Level 1 support staff, Account Managers and SDMs focusing on advanced troubleshooting techniques and escalation procedures to enhance overall team per.
- Facilitate communication between the SME’s, trading, operations, product management, and engineering teams to ensure cohesive resolution of escalated issues and accurate implementa.
Skills and requirements
- 3-5+ years of experience in client support for Order Execution Management Systems or Portfolio Management Systems.
- Strong and deep understanding of financial instruments, Listed and Complex Swaps/Derivatives.
- Outstanding analytical and problem-solving skills.
- Outstanding communication and interpersonal skills, particularly in client-facing situations where clarity is key.
- #J-18808-Ljbffr
Client Service Product Support Specialist in London employer: JOBS247 INC LTD
As a Property Turnover Cleaner, you will join a supportive team that values your independence and expertise in delivering high-quality cleaning services. Our flexible part-time roles allow you to manage your schedule while working locally, ensuring a great work-life balance. We prioritise employee growth and offer opportunities to enhance your skills in a friendly and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Product Support Specialist in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like JOBS247 INC LTD. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Service Product Support Specialist in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JOBS247 INC LTD.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on JOBS247 INC LTD's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at JOBS247 INC LTD
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JOBS247 INC LTD.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at JOBS247 INC LTD will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former JOBS247 INC LTD employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
