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- Tasks: Lead store teams to deliver exceptional customer service and operational excellence.
- Company: Join a dynamic retail company focused on celebrating customers' life moments.
- Benefits: Enjoy discounts, financial support, and wellness programmes for your wellbeing.
- Why this job: Be part of a vibrant team culture that prioritises customer satisfaction and growth.
- Qualifications: Strong leadership skills and a passion for excellent service are essential.
- Other info: Opportunities for retail management apprenticeships and seasonal incentives available.
The predicted salary is between 28800 - 43200 £ per year.
With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to deliver commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day. In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Key Responsibilities:- You will be as passionate about celebrating our customers' life moments as we are.
- Be customer-centric with a passion for driving excellent service.
- Demonstrate good leadership skills.
- Maintain a positive forward-thinking approach.
- Be comfortable reviewing store performance data.
- Be commercially minded.
- Be an engaging and enthusiastic team player.
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support including Financial Education Tools and Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across hundreds of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
Team Leader employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the customer experience principles that are important to us. Understanding how we celebrate our customers' life moments will help you demonstrate your passion for excellent service during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Be ready to discuss how you can inspire and engage your team to deliver exceptional service.
✨Tip Number 3
Brush up on your ability to analyse store performance data. Being able to discuss how you would use this data to drive commercial growth will set you apart from other candidates.
✨Tip Number 4
Emphasise your enthusiasm for teamwork and collaboration. Prepare to share instances where you've worked effectively as part of a team, highlighting your positive and forward-thinking approach.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Team Leader position. Understand the key responsibilities and required skills, such as customer-centricity and leadership abilities, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or team leadership roles. Use specific examples that demonstrate your ability to drive excellent service and lead a team effectively.
Showcase Your Passion: Make sure to convey your passion for customer service and operational excellence in your application. Share anecdotes or experiences that illustrate how you put customers at the heart of your work.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-structured and clearly communicate your qualifications.
How to prepare for a job interview at jobs24.co.uk
✨Show Your Customer-Centric Mindset
Make sure to highlight your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to enhance customer experiences in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully led a team. Emphasise your ability to motivate others and create a positive team culture.
✨Be Data Savvy
Since reviewing store performance data is part of the role, be ready to talk about your experience with data analysis. Discuss how you've used data to drive improvements in previous positions.
✨Exude Enthusiasm and Positivity
Your attitude can make a big difference. Approach the interview with enthusiasm and a forward-thinking mindset. Show that you are not only a team player but also someone who can inspire others.
