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For Companies At a Glance
- Tasks: Lead and motivate your team while delivering excellent customer service.
- Company: Join a leading outdoor retailer with over 3000 employees and a commitment to sustainability.
- Benefits: Enjoy a 50% employee discount, monthly bonuses, and a cycle to work scheme.
- Why this job: Be part of a dynamic team that values hard work and offers growth opportunities.
- Qualifications: Previous supervisory experience and a passion for customer engagement are essential.
- Other info: Embrace the outdoors and join us on our journey towards sustainability!
The predicted salary is between 28800 - 43200 £ per year.
About the role
Our Team Leaders support the management team with the everyday running of a busy store and team. You will be supporting with:
- Leading and motivating your team
- Delivering great Customer Service
- Encouraging the team to hit their KPIs
- Ensuring great company standards
- Visual merchandising
- Being a Brand Ambassador!
Minimum Requirements:
- Previous supervisory/Team Leader experience
- Ability to motivate a team
- Good organisational skills
- A passion for selling and customer engagement
- An interest in visual merchandising
- Clothing experience - desirable but not essential!
- Passion, enthusiasm, and a hands-on attitude
Who are we?
At 380+ stores globally and over 3000 employees, we are a leading outdoor retailer with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at www.mountainwarehouse.com. We’re working hard on sustainability, introducing more and more organic and recycled products - One Planet.
Why join us?
- 50% Employee Discount across 3 brands
- Monthly bonus scheme
- Twice-yearly uniform allowance
- 20 days annual leave, plus Bank Holidays, pro-rata to your contract
- Auto-enrolment Pension scheme
- Employee Referral Incentive
- Employee Assistance Programme
- Cycle to Work scheme
- Development and progression within a fast-paced and stable environment
- Colleague hardship scheme
- Online learning portal, accessible to all team members
Interested? If you embrace hard work and strive to achieve, then come on our journey, and join us - inside the outdoors!
Team Leader- employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader-
✨Tip Number 1
Familiarise yourself with our brand and products. Understanding our values and the range we offer will help you demonstrate your passion for the role during any discussions or interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Think about specific situations where you encouraged your team to meet KPIs or improve customer service.
✨Tip Number 3
Research visual merchandising techniques and trends. Being able to discuss how you would implement these in our store can set you apart as a candidate who is proactive and knowledgeable.
✨Tip Number 4
Prepare to discuss your approach to customer engagement. Think of strategies that have worked for you in the past and how you can apply them to enhance the customer experience at our stores.
We think you need these skills to ace Team Leader-
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory or team leader experience. Emphasise any achievements in motivating teams and delivering excellent customer service, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for selling and customer engagement. Mention specific examples of how you've successfully led a team and met KPIs in past roles to demonstrate your suitability for the position.
Showcase Visual Merchandising Skills: If you have experience in visual merchandising, be sure to include this in your application. Discuss any relevant projects or initiatives you've undertaken that showcase your creativity and attention to detail.
Highlight Your Enthusiasm: Convey your passion and enthusiasm for the outdoor retail industry in your application. Companies like this value candidates who are genuinely excited about their products and mission, so let your personality shine through!
How to prepare for a job interview at jobs24.co.uk
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Prepare examples from your previous experience where you successfully inspired your team to achieve their goals or improve performance.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to discuss how you've delivered exceptional service in the past and how you plan to maintain high standards in the store. Share specific instances where you went above and beyond for customers.
✨Know Your KPIs
Understanding Key Performance Indicators (KPIs) is essential for this position. Familiarise yourself with common retail KPIs and be prepared to discuss how you would encourage your team to meet or exceed these targets.
✨Passion for Visual Merchandising
Even if clothing experience isn't essential, showing a genuine interest in visual merchandising can set you apart. Bring ideas on how you would enhance the store's presentation and engage customers through effective displays.
