At a Glance
- Tasks: Assist in creating a well-presented shop and provide excellent customer service.
- Company: Join Sue Ryder, a leading charity retailer supporting vital care services across the UK.
- Benefits: Enjoy 27 days holiday, staff discounts, and a competitive pension scheme.
- Why this job: Be part of a passionate team making a real difference in people's lives while gaining retail experience.
- Qualifications: Excellent customer service skills and ability to work in a fast-paced environment.
- Other info: Flexible hours with no late shifts and time off during Christmas.
As our new Shop Assistant, you will help us to create a well-presented shop where customers get great service. You will sort and size stock and be on hand to help customers with their purchases. Remember that you could often be moving stock - which may involve lifting heavy goods or furniture.
Other responsibilities include:
- Helping maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels and stock planning.
- Setting high standards of merchandising and housekeeping, ensuring you and your colleagues' health and safety is a priority.
- Managing effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
- Acting as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
Do you have excellent customer service skills? Are you comfortable working in a busy fast-paced environment? If so, come and support our shop team in our Tulketh Mill store and contribute to the work we do across Sue Ryder!
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.
We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.
In retail, most work every weekend; our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, and Boxing Day off. Our stock is replenished daily and offers a great shopping experience whether you are popping in to buy a new wardrobe or just the clothes to fill one. Our friendly, helpful, and knowledgeable volunteers are always happy to help.
We stock everything from high street fashions, vinyl records, bric-a-brac to children's clothing, home furnishings, books, and music. We also stock a great range of new, donated, and vintage furniture - including sofas, armchairs, sideboards, dining tables and chairs, bedroom furnishings, and much more. Our furniture is updated twice a week and we can arrange delivery if required.
Location: Sue Ryder Charity shop, Unit 1 Tulketh Mill, Blackpool Road, Preston, Lancs, PR2 2BT
Hours: 5.5 hours per week over 7 days
Pay: Β£11.44 per hour + rewards & Benefit Scheme
Benefits: Competitive Benefits Package - 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) - Company pension scheme - Staff discount with thousands of retailers - Refer a Friend scheme - Β£250 payment - Enhanced maternity, paternity, and adoption pay - Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals - and lots more. Please visit our careers website for the full list.
Closing date: 12th Feb
Interview date: 19th Feb
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+, and people with disabilities as they are currently underrepresented in our organisation.
Sunday Shop Assistant employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sunday Shop Assistant
β¨Tip Number 1
Familiarise yourself with Sue Ryder's mission and values. Understanding the charity's goals will help you convey your passion for their work during any interactions, showing that you're not just looking for a job, but genuinely want to contribute to their cause.
β¨Tip Number 2
Prepare to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond for customers, as this role heavily relies on providing excellent service in a busy environment.
β¨Tip Number 3
Show your enthusiasm for retail and merchandising. Be ready to talk about your ideas for creating an inviting shop atmosphere and how you would manage stock effectively to keep the store fresh and appealing.
β¨Tip Number 4
Demonstrate your ability to work as part of a team. Share experiences where you've collaborated with others to achieve a common goal, as teamwork is essential in maintaining high standards and ensuring a smooth operation in the shop.
We think you need these skills to ace Sunday Shop Assistant
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Shop Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, make sure to provide specific examples of your past experiences where you successfully assisted customers or handled challenging situations.
Show Enthusiasm for the Brand: Express your passion for Sue Ryder and its mission in your application. Mention any relevant knowledge about their work and how you can contribute to their goals as a brand ambassador.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at jobs24.co.uk
β¨Show Your Customer Service Skills
As a Shop Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, especially in busy environments. Highlight your ability to handle customer queries and ensure a positive shopping experience.
β¨Demonstrate Teamwork
Working well with colleagues is essential in a retail setting. Discuss your experience in team environments and how you contribute to a positive atmosphere. Mention any specific instances where you helped a team achieve its goals.
β¨Understand Stock Management
Familiarise yourself with stock processes and merchandising standards. Be ready to talk about your experience with sorting, sizing, and managing stock. Showing that you understand the importance of keeping the shop well-presented will impress the interviewers.
β¨Emphasise Your Physical Capability
Since the role involves moving stock and potentially lifting heavy items, it's important to convey your physical readiness for the job. Share any relevant experiences that demonstrate your ability to handle physical tasks effectively and safely.