At a Glance
- Tasks: Lead client tours and provide expert skincare advice while maintaining a pristine spa environment.
- Company: Join The Municipal Hotel & Spa MGallery, a new luxury destination in Liverpool.
- Benefits: Enjoy perks from Accor and RBH group, including potential remote work options.
- Why this job: Be part of a passionate team creating memorable experiences in a luxurious setting.
- Qualifications: Level 3 NVQ/BTEC in Beauty Therapy or equivalent required; customer-focused attitude essential.
- Other info: Embrace the opportunity to grow within a brand that values heartfelt hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Other duties include:
- Leading client show rounds to demonstrate all Spa offerings and the ultimate journey of relaxation and wellness.
- Providing expert skincare advice through identifying the guest's prescriptive needs, selling products.
- Maintain hygiene, cleanliness and H&S requirements.
- Taking pride in not only treatment rooms but all areas of work within the Spa and pool areas.
- Completion of Reception duties on an ad hoc basis ensuring efficiency of column dispersion.
- Stock control, management and accurate reporting.
- Time management and proactivity outside of the treatment room, taking ownership and pride of the whole Spa through teamwork.
- A positive can-do attitude and the passion to stand out and be proud of our hotel and MGallery brand.
- Level 3 NVQ / BTEC in Beauty Therapy or Equivalent.
- Passion filled Spa Enthusiast driven by quality care and wellness.
- Excellent presentation skills and attention to detail demonstrating adaptability to change.
- A customer focused approach in maintaining luxury from treatment room to all Spa Areas.
Our Spa Therapists create a luxurious, personalised experience for guests, offering tailored treatments that ensure exceptional care, relaxation, and a rejuvenating atmosphere for ultimate comfort and well-being.
When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings.
Spa Therapist - The Municipal Hotel & Spa MGallery employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - The Municipal Hotel & Spa MGallery
✨Tip Number 1
Familiarise yourself with the MGallery brand and its values. Understanding their commitment to creating memorable experiences will help you align your passion for wellness and customer service with their mission during any interviews or discussions.
✨Tip Number 2
Showcase your knowledge of skincare and wellness trends. Being able to discuss current treatments, products, and techniques will demonstrate your expertise and enthusiasm for the role, making you a standout candidate.
✨Tip Number 3
Prepare to discuss your previous experience in maintaining hygiene and cleanliness standards. Highlighting specific examples of how you've ensured a safe and welcoming environment in past roles will show your commitment to high standards.
✨Tip Number 4
Emphasise your teamwork skills and proactive attitude. Be ready to share instances where you've collaborated with colleagues to enhance the guest experience, as this aligns perfectly with the Spa's focus on teamwork and ownership.
We think you need these skills to ace Spa Therapist - The Municipal Hotel & Spa MGallery
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and qualifications required for the Spa Therapist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in beauty therapy or spa environments. Include specific examples of treatments you have performed, customer interactions, and how you maintained hygiene and cleanliness standards.
Showcase Your Passion: Express your enthusiasm for the spa industry and your commitment to providing exceptional customer service. Mention any relevant training or certifications, such as your Level 3 NVQ/BTEC in Beauty Therapy, to demonstrate your qualifications.
Personalise Your Application: Make your application stand out by personalising it for The Municipal Hotel & Spa MGallery. Mention why you are excited about the opportunity to work there and how you can contribute to creating memorable experiences for guests.
How to prepare for a job interview at jobs24.co.uk
✨Show Your Passion for Wellness
Make sure to express your enthusiasm for spa treatments and wellness during the interview. Share personal experiences or stories that highlight your passion for skincare and relaxation, as this aligns with the hotel's focus on creating memorable moments for guests.
✨Demonstrate Attention to Detail
Since the role requires excellent presentation skills and attention to detail, be prepared to discuss how you maintain high standards in your work. You could mention specific examples of how you've ensured cleanliness and hygiene in previous roles, showcasing your commitment to quality care.
✨Highlight Teamwork and Proactivity
The job emphasises teamwork and taking ownership of the spa environment. Be ready to share instances where you've worked collaboratively with colleagues or taken initiative to improve processes, demonstrating your proactive approach to maintaining a luxurious experience for guests.
✨Prepare for Client Interaction Scenarios
As leading client show rounds is part of the role, think about how you would engage with guests. Prepare to role-play scenarios where you provide expert skincare advice or sell products, showcasing your customer-focused approach and ability to create a welcoming atmosphere.