At a Glance
- Tasks: Deliver relaxing spa treatments and create memorable guest experiences.
- Company: Join The QHotels Collection, a leading hospitality brand with a commitment to excellence.
- Benefits: Enjoy free health club membership, discounts, and support for training and qualifications.
- Other info: Located at the Park Royal Hotel & Spa, offering fantastic leisure facilities.
- Why this job: Perfect your skills with regular training and be part of a diverse, inclusive team.
- Qualifications: NVQ Level 3 in beauty/spa is preferred; experience as a Spa Therapist is a plus.
Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience? Are you looking for a clear development pathway for your career?
The important stuff:
- Elemis uniform provided
- 15% retail commission scheme for product sales
- A clear development pathway
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program - Hospitality Action
- Refer a friend scheme
- FREE parking
- AND… much, much more!
What will I do?
Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!
Is this the role for me?
- NVQ Level 3 (or equivalent) beauty / spa qualification
- Previous experience as a Spa Therapist is desirable, not essential
- Elemis & Jessica Nails knowledge and experience would be a bonus!
The Park Royal Hotel & Spa is located just outside Warrington. Our hotel is a 4-star, 146-bedroom property and has a restaurant, lounge bar and terrace, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Spa Therapist in Stretton employer: jobs24.co.uk
The QHotels Collection is an exceptional employer, offering Spa Therapists a vibrant work culture that prioritises employee growth and development. With benefits such as a clear career pathway, free health club membership, and discounts across the hotel collection, employees are supported in both their professional and personal lives. Located in the serene setting of Warrington, our 4-star hotel provides a unique opportunity to work in a luxurious environment while delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Stretton
✨Tip Number 1
Familiarise yourself with the Elemis product range and treatments. Having in-depth knowledge about their offerings will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of The QHotels Collection. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Consider obtaining additional qualifications or certifications related to spa therapies or customer service. This demonstrates your commitment to professional development and can set you apart from other candidates.
✨Tip Number 4
Prepare for potential practical assessments by practising your treatment techniques. Being able to showcase your skills live can significantly boost your chances of landing the job.
We think you need these skills to ace Spa Therapist in Stretton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Spa Therapist, especially any qualifications like NVQ Level 3. Include specific treatments you are skilled in and any product knowledge related to Elemis or Jessica Nails.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for providing outstanding guest experiences. Mention why you want to work at The QHotels Collection and how your skills align with their values and the role.
Highlight Your Customer Service Skills:In your application, emphasise your ability to create a relaxing atmosphere for guests. Provide examples of how you've successfully upsold treatments or products in previous roles.
Show Enthusiasm for Development:Express your eagerness to participate in training and professional development opportunities. Mention any previous training experiences and how they have contributed to your growth as a Spa Therapist.
How to prepare for a job interview at jobs24.co.uk
✨Showcase Your Passion for Guest Experience
As a Spa Therapist, your ability to create a relaxing and enjoyable experience for guests is crucial. Be prepared to discuss specific examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Highlight Relevant Qualifications
Make sure to mention your NVQ Level 3 or equivalent qualifications clearly during the interview. If you have any additional training or certifications, such as knowledge of Elemis products or Jessica Nails, be sure to bring those up as well.
✨Demonstrate Your Sales Skills
Since the role involves selling products and upselling treatments, think of ways to demonstrate your sales experience. Prepare to share instances where you've successfully sold products or services in the past.
✨Express Willingness to Learn
The QHotels Collection values continuous development, so express your eagerness to attend training sessions and learn from Elemis Ambassadors. Discuss any previous training experiences and how they have helped you grow in your career.
