At a Glance
- Tasks: Assist customers with enquiries and provide top-notch service in a dynamic yard environment.
- Company: Join a leading storage business in Southampton with a friendly team atmosphere.
- Benefits: Enjoy a competitive salary, 20 days holiday, and weekends off every three weeks.
- Other info: Full-time role with opportunities for growth in a supportive environment.
- Why this job: Make a difference by helping customers while developing your communication skills.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 27053 - 27053 € per year.
Pertemps are currently recruiting for Customer Service advisors to join a storage business based in Southampton. This is a full time permanent position.
Responsibilities:
- Deal with sales enquiries from customers
- Selling a range of services available
- Complete all administrative tasks
- Assist with Forklift Duties
- Provide a high level of customer service
Requirements:
- Proven customer service experience
- Happy working within a yard environment
- Excellent written and verbal communication skills
- Comfortable working within a small team
Role Details:
- 40 hrs week – between 8 and 6pm Monday – Friday shifts
- Saturdays 10am to 5pm and Sundays 10am – 4pm
- Required to work 1 in 3 weekends
- £27,053 per annum
- 20 days holiday per year plus bank holidays
If you are interested in this Customer Service Advisor role, please apply below.
Customer Service Advisor in Southampton employer: jobs24.co.uk
Pertemps is an excellent employer, offering a supportive work culture where teamwork and communication thrive. Located in Southampton, employees benefit from a competitive salary, generous holiday allowance, and opportunities for professional growth within a dynamic storage business. Join us to be part of a dedicated team that values customer service excellence and fosters a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Southampton
✨Tip Number 1
Get to know the company! Research their values and services so you can show off your knowledge during the interview. It’ll help you stand out as someone who’s genuinely interested in being a Customer Service Advisor.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent verbal and written communication, try role-playing common customer service scenarios with a friend. This will help you feel more confident when dealing with real customers.
✨Tip Number 3
Show your team spirit! Highlight your ability to work well in a small team during interviews. Share examples of how you’ve collaborated with others in past roles to solve problems or improve customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor in Southampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills:Since excellent written and verbal communication is key for this role, ensure your application is clear and concise. We love a well-structured application that reflects your ability to communicate effectively.
Highlight Teamwork Experience:As you'll be working within a small team, share examples of how you've successfully collaborated with others in previous roles. We appreciate candidates who can work well with their colleagues!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Customer Service Advisor position!
How to prepare for a job interview at jobs24.co.uk
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you handled challenging situations. This will show that you understand the importance of providing excellent service.
✨Familiarise Yourself with the Company
Do a bit of research on the storage business in Southampton. Knowing their services and values can help you tailor your answers and demonstrate your genuine interest in the role. It’s always impressive when candidates can connect their skills to the company’s mission.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, like how you would handle an unhappy customer or how you prioritise tasks. Practising your responses can help you feel more confident and articulate during the interview.
✨Show Your Team Spirit
Since this role involves working within a small team, be prepared to discuss your teamwork experiences. Share examples of how you’ve collaborated with others in the past and how you contribute to a positive work environment.
