Service Manager | Lancashire & South Cumbria NHS Foundation Trust

LSCFT are looking to recruit a full-time Mental Health Service Manager for the Bay Network. The successful candidate would be expected to cover the Bay Locality with the option of being based in Lancaster, Kendal, or Barrow in Furness. They will have a recognised core Mental Health Professional qualification (e.g., RMN, SW, OT).

The post holder will be responsible for the operational management of Mental Health Acute and Urgent Care services within the Bay; their primary focus will be the Mental Health inpatient and flow pathway. They will ensure that service lines deliver patient pathways that meet all quality and operational performance targets and that these are monitored and tracked. The post holder will lead, develop, and manage teams within their portfolio to ensure that the services provide high-quality care to service users. There will be a strong focus on patient flow, and they will be required to lead on change across the Bay.

The Bay is a great place to work and has an embedded supportive team approach to delivering mental health services to the population. The post holder will work closely with a wide range of internal colleagues as well as external stakeholders.

The post holder is responsible for the operational management of Mental Health Acute and Urgent Care services within The Bay Network and will work alongside a second Service Manager. Their primary focus will be inpatient and flow pathways. They will ensure the service lines they manage deliver patient pathways that meet all quality and operational performance targets and that these are monitored and tracked. The post holder will lead, develop, and manage teams within their portfolio to ensure the services provide high-quality care to service users.

The post holder will be required to form effective working relationships internally by working collaboratively with other service managers of different multi-disciplinary teams alongside clinical colleagues. They will also work with system partners. Effective communication and interaction will be required with internal and external stakeholders such as commissioners and other service providers, both NHS and voluntary sector.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health, and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria, and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working; we believe that a positive work/life balance benefits NHS employees through improved health and well-being. We would consider working patterns such as term time, part-time, compressed hours, flexi-time, and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

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