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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: Be part of a dynamic retail team focused on customer loyalty and community impact.
- Benefits: Enjoy 38 days annual leave, 25% staff discount, health cash plan, and more!
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a difference.
- Qualifications: No prior retail experience needed, just a passion for excellent customer service and teamwork.
- Other info: Must be 18+ as you'll be a Keyholder responsible for the store in the manager's absence.
When it comes to generating stock, maximising value, and building customer loyalty, we put a lot of trust in our retail staff. Our Sales Assistants work alongside the management team and volunteers to drive shop performance.
As a Sales Assistant, you will be involved in all aspects of a customer-focused role such as:
- Ensuring the highest standard of customer service
- Achieving maximum sales
- Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop-floor replenishment
- Liaising with the E-Commerce team to maximise online sales
As a Keyholder, you will be responsible for the store when there isn’t a manager on duty, and this may involve lone working. Therefore, applicants must be 18+ years old.
Previous experience in retail is not essential. However, the desire to achieve the absolute best in customer service is. You will have the ability to work collaboratively with others and be comfortable guiding the activity of volunteer team members.
This is a part-time role working 21 hours a week (3 days out of 7) in one of our busy home stores, and is a permanent contract. We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave
- 25% staff discount
- Health cash plan
- Pension with employer contribution up to 10%
- Life assurance
- Discount options for gym membership
- Discounts with a range of retailers
Sales Assistant employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with our brand and values. Understanding what we stand for will help you connect with our mission during the interview, showing that you're genuinely interested in being part of our team.
✨Tip Number 2
Prepare to discuss your customer service philosophy. Think about examples from your past experiences where you went above and beyond for a customer, as this role heavily relies on delivering exceptional service.
✨Tip Number 3
Showcase your teamwork skills. Since you'll be working closely with management and volunteers, be ready to share instances where you've successfully collaborated with others to achieve a common goal.
✨Tip Number 4
Demonstrate your adaptability. Retail can be unpredictable, so think of times when you've had to adjust quickly to changes or challenges, highlighting your ability to thrive in a dynamic environment.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills and experiences. Emphasise any customer service experience, teamwork, and your ability to work in a retail environment, even if it's from volunteer work or other roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service or worked collaboratively in a team setting. Make it personal and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-focused role.
How to prepare for a job interview at jobs24.co.uk
✨Showcase Your Customer Service Skills
As a Sales Assistant, customer service is key. Be prepared to share examples of how you've provided excellent service in the past, even if it's from a different context. Highlight your ability to engage with customers and resolve issues effectively.
✨Demonstrate Teamwork
This role involves working closely with management and volunteers. Be ready to discuss your experience in collaborative environments. Share specific instances where you contributed to a team goal or helped guide others.
✨Understand the Role's Responsibilities
Familiarise yourself with the various tasks mentioned in the job description, such as stock rotation and merchandising. Showing that you understand these responsibilities will demonstrate your commitment and readiness for the role.
✨Express Your Willingness to Learn
Since previous retail experience isn't essential, emphasise your eagerness to learn and grow within the company. Discuss any relevant skills or experiences that can translate into this role, and express your enthusiasm for internal progression opportunities.
