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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greetings cards and gifts with over 1,000 stores.
- Benefits: Enjoy flexible hours, discounts, financial support, and opportunities for career growth.
- Why this job: Be part of a fun, fast-paced team that values your personality and passion for service.
- Qualifications: No retail experience needed; just bring your enthusiasm and customer focus!
- Other info: We support work-life balance and offer various perks to enhance your wellbeing.
The pace is fast, our standards are high and we’re proud of it! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
Responsibilities:
- Provide excellent customer service at all times to help each customer celebrate their life’s moments.
- Process all sales politely, efficiently and accurately whilst upselling on till products.
- Price and merchandise stock and products correctly.
- Work with the team unloading and unpacking deliveries.
- Assist with stock takes, which may include working outside the store’s normal opening hours.
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day - just tell us via the application form when you are available to work!
The Ideal Candidate:
Are we right for you? We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work-life balance and can offer flexible arrangements to suit both you and the business in certain areas. The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
Benefits:
- Pension.
- 15% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support including Financial Education Tools and Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together.
- Discounted gym membership, mobile phone contracts, and car leasing.
- Discounts across hundreds of UK retailers.
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing.
- Enhanced Maternity, Paternity, and Adoption leave.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
Sales Assistant employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a phone call or an informal chat, let your passion shine through. We love candidates who are genuinely excited about helping customers celebrate their special moments!
✨Tip Number 2
Demonstrate your ability to multitask by sharing examples from your past experiences. Even if they’re not retail-related, highlight situations where you successfully managed multiple responsibilities at once. This will show us that you can handle the fast-paced environment we thrive in.
✨Tip Number 3
Familiarise yourself with our products and services before your interview. Knowing what we offer will help you engage in meaningful conversations and show us that you're proactive and genuinely interested in being part of our team.
✨Tip Number 4
Be open about your availability and flexibility. Since we value work-life balance, letting us know when you can work will demonstrate your willingness to fit into our team dynamics. It’s all about finding the right balance for both you and us!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role of a Sales Assistant is heavily focused on customer service, make sure to emphasise any relevant experience or skills you have in this area. Use specific examples to demonstrate how you've successfully managed customer interactions in the past.
Show Your Personality: The company values personality and passion over retail experience. Let your unique character shine through in your application. Share anecdotes that reflect your enthusiasm for working with people and your ability to thrive in a busy environment.
Detail Your Availability: Be clear about your availability in the application form. Since the company offers flexible arrangements, specify when you can work to help them understand how you fit into their scheduling needs.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant position. Highlight any relevant skills such as multitasking, teamwork, and adaptability. Keep it concise and ensure it aligns with the job description provided.
How to prepare for a job interview at jobs24.co.uk
✨Show Your Personality
Since the company values personality and passion for customer service, be sure to let your true self shine during the interview. Share personal anecdotes that highlight your enthusiasm for helping others and your ability to connect with customers.
✨Demonstrate Multitasking Skills
Given the fast-paced environment, prepare examples of how you've successfully managed multiple tasks at once. You might want to discuss a time when you handled several responsibilities simultaneously, showcasing your ability to stay organised under pressure.
✨Embrace Change
The role requires someone who can adapt to change. Be ready to discuss how you've dealt with unexpected situations in the past and how you remain flexible in a busy work environment. This will show that you're a good fit for their dynamic team.
✨Ask About Work-Life Balance
Since the company promotes a healthy work-life balance, don't hesitate to ask questions about scheduling and flexibility during your interview. This shows that you value both your personal life and your commitment to the job, aligning with their ethos.
