Acorns Children\'s Hospice Trust are now looking for a Community Shop Manager for our Moseley Shop to lead a team of volunteers, achieve set targets and to maintain standards. You\'ll work 37.5 hours per week, including some weekend working.
About the Role
Acorns Children\'s Hospice are a children\'s charity, offering specialist palliative nursing care and support for local children and their families. Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved. We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care.
As Community Shop Manager, you\'ll create an exciting shop floor experience that makes Acorns stand out from our competitors. You\'ll make local decisions about the quality of stock, levels of pricing and style of merchandising, leading a team of volunteers to uphold these standards. You\'ll act as an entrepreneur to maximise every sales opportunity available, reviewing sales reports and making decisions based on the data and trends these reports show. As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee, you will be a Duty Bearer for Children\'s Rights and support all children to be Rights Holders.
Key Responsibilities:
- Retail experience and experience of working towards targets
- Experience of leading and motivating a team
- IT skills
- Happy to work weekends
- Enjoy a role that involves significant levels of manual handling
- Ability to travel independently to cover shops in the area if needed
We want our Shop Managers to firmly embed their shop into the fabric of the local community by being proactive in assessing opportunities within the community for the shop to get involved in, so ideally you\'ll be based in the local area.
Salary and Benefits:
- £25,350 per annum
- 37.5 hours per week
- Employee discounts from leading retailers
- Employee gym discount scheme
- Bike-to-Work scheme
- Generous contribution to group personal pension plan
- Acorns group life assurance scheme
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
#J-18808-LjbffrStudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager (Moseley)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
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Some tips for your application 🫡
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How to prepare for a job interview at jobs24.co.uk
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Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
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Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
