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- Tasks: Lead daily operations and manage a dynamic restaurant team.
- Company: Join Pizza Hut, a global leader in the pizza industry.
- Benefits: Enjoy competitive pay, career growth opportunities, and a fun work environment.
- Why this job: Be part of a positive culture that values inclusivity and customer satisfaction.
- Qualifications: 3 years of management experience in food service preferred; strong communication skills required.
- Other info: Flexibility to move between locations as needed.
The predicted salary is between 36000 - 60000 £ per year.
Position Overview: Leading the restaurant management team and team members, you help direct the daily operations of an entire restaurant. Using business expertise and management skills, you keep both your team and your customers happy.
Functional Responsibilities:
- Manages all FOH and BOH operations and equipment maintenance
- Ensures adherence to all safety, sanitation and security standards and creates action plans for improvement as needed
- Ability to maintain the financial well-being of the operation by meeting food cost and labour goals
- Manages P&L statements following all financial control/security standards
- Adapts quickly to changing trends, market and environmental conditions and suitably modifies store plans to meet business targets
Leadership Responsibilities:
- Leads with a Growth Mindset and models Smart, Heart and Courage
- Sets high standards for self and others
- Responsible for recruiting, hiring, and bench planning
- Implements restaurant training programs for team members and management to enable them to meet the standards required, maximize performance and realize their career potential
- Oversees training, development and performance management of restaurant team
- Builds and leads store management team and reports back to the manager on performance and activities in the restaurant
Culture Responsibilities:
- Responsible for creating a culture of positivity and inclusivity following Yum!'s culture and values
- Creates a culture of recognition
- Builds strong customer relations by engaging with all customers
- Demonstrates self-responsibility and a helpful, upbeat, friendly and positive attitude at all times with restaurant team and customers
- Ensures positive customer experience by taking feedback from customers and resolving complaints
Minimum Requirements:
- 3 years multi outlet food retail or service industry experience at a supervisory/management level preferred.
- Proven track record of On Target performance in Balanced Scorecard KPIs (or equivalent) with primary profit responsibility
- Certified in Leading a Restaurant (LAR)
- Clear ITC check
- The person must be able to move as required between restaurants according to the needs of the business as determined by Pizza Hut from time to time.
- Strong written and verbal communication skills
Restaurant General Manager - Pizza Hut employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager - Pizza Hut
✨Tip Number 1
Familiarise yourself with Pizza Hut's culture and values. Understanding their commitment to positivity and inclusivity will help you align your leadership style with what they are looking for in a General Manager.
✨Tip Number 2
Showcase your experience in managing both front-of-house and back-of-house operations. Be prepared to discuss specific examples of how you've improved operational efficiency and customer satisfaction in previous roles.
✨Tip Number 3
Highlight your ability to adapt to changing market conditions. Prepare to share instances where you've successfully modified business strategies to meet targets, as this is crucial for the role.
✨Tip Number 4
Emphasise your leadership skills and experience in team development. Be ready to discuss how you've recruited, trained, and motivated teams to achieve high performance and maintain a positive work environment.
We think you need these skills to ace Restaurant General Manager - Pizza Hut
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly in multi-outlet food retail. Emphasise your leadership skills and any achievements related to financial performance and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the restaurant industry and your understanding of Pizza Hut's culture and values. Mention specific examples of how you've created a positive work environment and engaged with customers in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as financial management, team leadership, and customer relations. Use specific metrics or examples to demonstrate your success in these areas, especially regarding P&L management and achieving KPIs.
Showcase Your Growth Mindset: Pizza Hut values a growth mindset, so be sure to mention instances where you've adapted to change or led your team through challenges. This will show that you align with their leadership philosophy and are ready to contribute positively.
How to prepare for a job interview at jobs24.co.uk
✨Showcase Your Leadership Skills
As a Restaurant General Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Understand Financial Metrics
Familiarise yourself with key financial metrics such as P&L statements, food costs, and labour goals. Be ready to discuss how you've managed these aspects in previous roles and how you plan to maintain financial health at Pizza Hut.
✨Emphasise Customer Engagement
Customer relations are crucial in this role. Prepare to share specific instances where you've built strong relationships with customers or resolved complaints effectively, showcasing your commitment to a positive customer experience.
✨Demonstrate Adaptability
The restaurant industry is fast-paced and ever-changing. Be prepared to discuss how you've adapted to changing trends or market conditions in the past, and how you would apply that adaptability to meet business targets at Pizza Hut.