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- Tasks: Manage retirement developments, ensuring maintenance and providing excellent service to Owners.
- Company: Join Churchill Estates Management, a leading agent in retirement living with over 200 developments nationwide.
- Benefits: Enjoy flexible working hours and the chance to make a real difference in people's lives.
- Why this job: Be at the heart of a caring community, promoting happiness and social engagement for Owners.
- Qualifications: Ideal for those with experience in property management, hospitality, or customer service.
- Other info: This role is perfect for students seeking flexible work while making a positive impact.
The predicted salary is between 36000 - 60000 £ per year.
It's exciting times at Churchill Estates Management and due to our growth, we are looking for compassionate Relief Lodge Managers for our retirement developments in the region. You'll cover the absences of permanent Lodge Managers on an "as and when required" basis at retirement developments within a reasonable travelling distance of your location.
Managing both the maintenance of the property and providing a first-class service to Owners, you'll be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for Owners. Based at a central desk within the development, you'll be a visible and reassuring presence, while administering the office, arranging contractors to maintain the building and complying with health and safety checks and standards.
From facilitating social events to supporting the sales team with customer viewings, you'll play a key role in the business and liaise with a range of departments and external contacts. Hours of work and presence on site will be subject to negotiation between yourself and the Area Manager when work is available. This role will suit someone looking for a flexible role, content to work as and when required. The position won't be suitable for people who are already committed to permanent work elsewhere.
It's important that you understand our customers and have a desire to make a positive difference. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people and socialising. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments. Despite the high levels of social contact, you'll also be happy working independently on your own initiative.
To support with the organisation of events and administer the maintenance of the site, you'll be computer literate with previous experience of using Outlook. Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8000 apartments and providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Relief Lodge Manager - North employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Lodge Manager - North
✨Tip Number 1
Familiarise yourself with the values and mission of Churchill Estates Management. Understanding their commitment to providing a happy and fulfilling lifestyle for Owners will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Churchill Estates Management. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Relief Lodge Manager position.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your ability to manage property maintenance and provide excellent customer service. Highlighting these skills will show that you are well-suited for the role.
✨Tip Number 4
Be ready to discuss your flexibility and availability during the interview. Since this role requires working on an 'as and when required' basis, showing that you can adapt to varying schedules will make you a more attractive candidate.
We think you need these skills to ace Relief Lodge Manager - North
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Relief Lodge Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in property management, customer service, or hospitality. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage both people and properties effectively.
Write a Personalised Cover Letter: In your cover letter, express your passion for working with older adults and your commitment to providing a fulfilling lifestyle for them. Mention specific examples from your past experiences that showcase your compassion, organisational skills, and ability to work independently.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at jobs24.co.uk
✨Show Your Compassion
As a Relief Lodge Manager, your ability to connect with residents is crucial. Be prepared to share examples of how you've positively impacted others' lives in previous roles, showcasing your compassionate nature.
✨Demonstrate Flexibility
Since this role requires working on an 'as and when required' basis, highlight your adaptability. Discuss any past experiences where you successfully managed changing schedules or unexpected situations.
✨Highlight Relevant Experience
Whether it's property management, care work, or customer service, make sure to emphasise your relevant experience. Prepare specific examples that illustrate your skills in managing properties and providing excellent service.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, such as organising events or dealing with maintenance issues. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills.
