Housing Administrator in Norwich

HOUSING ADMINISTRATOR – FULL TIME

(Maternity Cover for up to 1 year)

Contract – 35 hours per week 09.00 hrs – 17.00 hrs Monday – Friday

Salary above minimum wage.

Norwich Housing Society is a unique Social Housing Provider with charitable status for the over 60’s. We pride ourselves in providing a personal, responsive service to all our tenants who reside in our close-knit communities based in Norwich.

Responsibilities

• Administration of tenant applications
• Lettings
• Tenancy termination process
• Monitoring rent accounts
• Management of the Society’s waiting list

Requirements

• Experience in a similar role preferred but not essential
• Willingness to learn, enthusiastic and friendly personality
• Ability to work independently with support of a small team
• Good IT skills
• General understanding of Housing Management, Tenancy Agreements and Welfare Benefits system desirable

The successful candidate will report directly to the Office Manager and liaise closely with other members of staff to deliver a high-quality tenant-focused service.

Head Office: 13 Bracondale, Norwich, Norfolk NR1 2AL

A full application pack can be obtained by emailing Michelle Lambert, Office Manager, or by clicking ‘fast apply’ at the top of the page.

Closing Date for Applications: 2nd January 2026.