At a Glance
- Tasks: Manage customer service and admin for key accounts in a busy warehouse.
- Company: Join Europa Worldwide Group, a leading logistics company in Birmingham.
- Benefits: Enjoy weekly pay, 28 holidays, a pension scheme, and a subsidised canteen.
- Other info: Opportunity for temp to perm roles and participation in engagement events.
- Why this job: Perfect for skill-building in a supportive team with immediate start dates available.
- Qualifications: No specific qualifications required; just a willingness to learn and collaborate.
As a Logistics Administrator, you will be responsible for providing an excellent level of customer service and the administration for allocated key accounts within the warehouse. Responsible for data entry, updating systems, and maintaining accurate and organized documentation.
Coordinate transportation details and advise appropriate departments and teams on any delays or problems. Report and provide the correct documentation for shipments to customers. Resolve customer queries and complaints, following an escalation process as needed. Liaise between hauliers and customers, providing excellent customer service.
Be aware of the requirements and conditions concerning the transportation of Hazardous Materials/Dangerous Goods Classes (internal and external DG training provided). Monitor performance of parcel carriers and escalate discrepancies in a timely manner. Cover other Administrator roles during their absence.
Support the development of colleagues and new team members by providing coaching and on-the-job training. Collate and present KPI data as requested by the management team. Collaborate as part of a busy team working to meet distribution deadlines.
Contribute to and maintain departmental Standard Operating Procedures. Apply financial awareness to customer invoices to ensure correct reimbursement for all costs incurred. Schedule deliveries, waive orders, and liaise with customers on stock issues.
Participate in activities to identify efficiencies in how Europa delivers for customers. Adhere to and promote the Company's policies on Equality, Diversity, and Inclusion. Ensure compliance with Health & Safety and Data Protection legislation. Undertake any other duties as requested by the line manager, commensurate with the role.
Logistics Administrator in Birmingham employer: jobs24.co.uk
At Europa Worldwide Group, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment in Birmingham. As a Logistics Administrator, you'll benefit from ongoing training, opportunities for personal growth, and a commitment to employee well-being, including a pension scheme and subsidised canteen. Join our dynamic team where your contributions are valued, and you can make a real impact while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Administrator in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like jobs24.co.uk and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at jobs24.co.uk!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like jobs24.co.uk keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Administrator in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to jobs24.co.uk:This is your chance to really connect with the team at jobs24.co.uk. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at jobs24.co.uk
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with jobs24.co.uk.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show jobs24.co.uk that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at jobs24.co.uk. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
