Housing Officer- Lateral Move

This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties.

City Housing is embarking on a transformation journey to improve the services provided to residents. The Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front-facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti-social behaviour, resident engagement, and addressing ongoing tenancy issues.

This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area.

If you are someone who places the customer at the heart of what you do, we would love to hear from you.

Permanent position

Working 36.5 hours per week

Grade 4 – £33,366 – £40,470 Consultation grade – subject to formal evaluation under the Pay Equity Review

We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate.

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