General Manager

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. You'll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people.

What you'll do:

• Drive the financial success of your Pizzeria through strategic and commercial initiatives.
• Uphold an unwavering commitment to exceptional quality and safety standards.
• Build and lead a winning team through effective recruitment, training, and management.
• Exceed customer expectations by delivering unparalleled service that leaves a lasting impression.
• Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect.

Minimum Requirements:

• Previous management experience in a customer-facing sector, ideally hospitality.
• A natural leader, able to create and motivate a high performing team.
• Exceptional P&L management skills.
• Creative, autonomous & responsible.

Our Values:

• Head: we're customer-centric, commercially minded and obsessed by performance in all we do.
• Heart: we show our heart, are honest with each other and value everyone's diverse strengths.
• Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day.

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

Benefits:

• Bonus Scheme of up to 25%.
• Share of Tronc.
• Free Food on shift.
• Pension & Life Assurance.
• 50% discount on food and drink when you're not working.
• Wagestream gives you access to up to 40% of your earned wages before payday.
• Wellbeing Support for you and your family.
• Referral Bonus of £1000 for referring managers.
• Development and progression opportunities.