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- Tasks: Provide 1:1 mentoring support to individuals in prison on finance, benefits, and debt management.
- Company: Join Rethink Mental Illness, a leading charity dedicated to improving mental health services in England.
- Benefits: Enjoy flexible pay access, generous leave, wellbeing support, and a contributory pension scheme.
- Why this job: Make a real impact by helping others achieve financial security while gaining valuable mentoring experience.
- Qualifications: No specific qualifications required; full training provided to equip you with necessary skills.
- Other info: Diversity and inclusion are key; all backgrounds encouraged to apply, even if you don't meet every requirement.
The predicted salary is between 36000 - 60000 £ per year.
As a Mentor, you will be prison-based delivering bespoke 1:1 support to address the finance, benefit and debt needs of customers (people in prison). You will work with customers to ensure they receive the right advice, guidance, support, and advocacy necessary throughout their journey with us. This includes: wellbeing support, the provision of advice on benefits; budgeting skills; debt management; advocating and negotiating on their behalf to third parties; liaising with relevant external agencies; support to set up bank accounts; and access to correct benefits and entitlements. Customers will rely on you to help them overcome issues regarding their financial situation and achieving financial security. You will create a bespoke action plan with your customers detailing the actions, activities, and interventions that will help manage and resolve their finance, benefit, and debt issues, making referrals to specialists where an integrated approach is required to manage complex needs.
Key Responsibilities:
- Provide person-centred mentoring support to customers in prison (and outreach in the community as required).
- Mentor and advise customers in a variety of finance, benefit, and debt-related areas, tailoring appropriate interventions based on the customer's level of need.
- Provide a professional and excellent standard of service to achieve customer outcomes.
- Build positive relationships and communicate effectively with internal and external partners.
- Contribute as part of the team, ensuring smooth operation of the service to achieve key performance targets.
- Full training will be provided to equip you with the knowledge and skills to provide money advice and guidance.
Diversity, Equity, and Inclusion are important to us, and we appreciate difference through inclusiveness and belonging. We actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are LGBTQIA+, neurodiverse, have a health condition, or a disability, and people from an ethnically diverse background.
If the role sounds exciting to you but your experience, skills, or qualifications don't exactly match every single requirement, we still encourage you to apply; you may be just the right person for our position!
Benefits:
- PULSE: our recognition, rewards, wellbeing, and benefits platform.
- Wagestream: gives you instant access to up to 50% of your pay.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support.
- Generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off.
- Contributory pension scheme.
Finance Benefit and Debt mentor employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Benefit and Debt mentor
✨Tip Number 1
Familiarise yourself with the specific financial challenges faced by individuals in prison. Understanding their unique circumstances will help you connect better during interviews and demonstrate your commitment to supporting this vulnerable group.
✨Tip Number 2
Network with professionals in the field of finance and mental health support. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities within organisations like us.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported someone through a financial challenge. This will showcase your mentoring skills and ability to advocate for clients, which are crucial for this role.
✨Tip Number 4
Research Rethink Mental Illness thoroughly. Understanding our mission and values will allow you to align your answers with what we stand for, making you a more appealing candidate when you apply through our website.
We think you need these skills to ace Finance Benefit and Debt mentor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Finance Benefit and Debt Mentor position. Tailor your application to highlight how your skills and experiences align with the specific needs of the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in mentoring, financial advice, or working with vulnerable populations. Use specific examples to demonstrate your ability to provide person-centred support.
Showcase Your Skills: Make sure to include key skills that are relevant to the role, such as communication, advocacy, and negotiation skills. Mention any training or qualifications related to finance, benefits, or mental health support that would make you a strong candidate.
Personalise Your Application: Craft a personalised cover letter that reflects your passion for supporting individuals in financial distress. Discuss why you want to work with Rethink Mental Illness and how you can contribute to their mission of improving lives affected by mental illness.
How to prepare for a job interview at jobs24.co.uk
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Finance Benefit and Debt Mentor. Familiarise yourself with the specific needs of customers in prison and how your role will help them achieve financial security.
✨Show Empathy and Communication Skills
Demonstrate your ability to build positive relationships by showcasing your empathy and communication skills. Be prepared to discuss examples of how you've effectively supported individuals in challenging situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle various situations related to finance, benefits, and debt management, and be ready to explain your thought process.
✨Highlight Teamwork and Collaboration
Since the role involves working with internal and external partners, emphasise your experience in teamwork and collaboration. Share examples of how you've contributed to a team to achieve common goals, especially in a mentoring or support context.