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For Companies At a Glance
- Tasks: Join us as a Field Service Engineer, solving problems and building customer relationships daily.
- Company: Be part of Virgin Media O2, the UK's fastest broadband network and a top mobile brand.
- Benefits: Enjoy a competitive salary, 25 days leave, and wellbeing benefits like BUPA medical coverage.
- Why this job: Experience a supportive culture with training, a 4-day work week, and opportunities for growth.
- Qualifications: No experience needed; just a UK driving licence and a passion for helping others.
- Other info: We prioritise equity and inclusion, ensuring everyone can be their authentic self.
The predicted salary is between 25000 - 35000 £ per year.
Join our team of Field Service Engineers (internally you’ll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500.
Minimum Requirements
- A UK Manual driving licence
- Be comfortable working at heights and outside in all weathers
- Someone who enjoys problem solving and finding suitable solutions for customers
- An individual who can build great relationships with customers
- An organised individual with a customer-focus, who is motivated to help others
What’s in it for you
- A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
- 25 days of annual leave, including your birthday
- A first-rate pension programme with up to 10% matching contributions
- The ability to buy and sell up to 5 days of leave to suit your individual needs
- Access to wellbeing benefits including, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance
- Life insurance and a healthcare plan
- Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave)
Next Steps
Following your application, you will receive a link to complete an online video assessment. If you are successful at this stage, one of our recruiters will give you a call to discuss the role in more detail and give you a chance to ask any questions. From here we will get you booked in for an online interview with one of our managers. When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2.
Work-Life Balance
No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you’ll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts.
Company Overview
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK’s biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can’t wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
Salary £29,000 - £36,200 per year. For this position, you must live in one of the following postcodes: BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS41, BS20, BS39.
Field Service Engineer - Bristol employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Bristol
✨Tip Number 1
Familiarise yourself with the specific areas of Bristol mentioned in the job description. Knowing the local geography can help you demonstrate your commitment to the role and your ability to navigate the area effectively.
✨Tip Number 2
Highlight your problem-solving skills during the video assessment. Think of examples from past experiences where you've successfully resolved issues, as this is a key requirement for the Field Service Engineer role.
✨Tip Number 3
Prepare to discuss how you build relationships with customers. Consider sharing specific instances where your interpersonal skills have led to positive outcomes, as this will resonate well with the company's customer-focused values.
✨Tip Number 4
Since the role involves working outdoors and at heights, be ready to express your comfort level with these conditions. Showing enthusiasm for the physical aspects of the job can set you apart from other candidates.
We think you need these skills to ace Field Service Engineer - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Engineer role. Emphasise your problem-solving abilities, customer relationship skills, and any experience working in outdoor environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Virgin Media O2 and how your values align with theirs. Highlight your willingness to learn and adapt.
Prepare for the Video Assessment: Once you submit your application, you'll receive a link for an online video assessment. Practice common interview questions and prepare to discuss your experiences and how they relate to the job requirements.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the recruiters.
How to prepare for a job interview at jobs24.co.uk
✨Show Your Problem-Solving Skills
As a Field Service Engineer, you'll need to demonstrate your ability to solve problems effectively. Prepare examples from your past experiences where you successfully identified issues and implemented solutions, especially in customer-facing situations.
✨Emphasise Customer Relationship Building
This role requires strong interpersonal skills. Be ready to discuss how you've built relationships with customers in previous roles. Highlight any specific techniques you used to ensure customer satisfaction and loyalty.
✨Demonstrate Your Organisational Skills
Being organised is key in this position. Share examples of how you manage your time and tasks efficiently, especially when working under pressure or juggling multiple responsibilities.
✨Prepare for Practical Scenarios
Since the job involves working at heights and in various weather conditions, be prepared to discuss how you would handle these situations. Think about safety measures and your comfort level with outdoor work, as this will likely come up during the interview.
