Delivery Manager, Appian

About The Team

Treasury Business Solutions (TBS) supports the tools and services that keep HM Treasury running day to day. We’re responsible for everything from IT and communications to property, information and knowledge management, security, business continuity and change delivery. With a team of over 60 colleagues across London, Norwich and Darlington, we provide essential services to more than 3,500 people across HM Treasury and its Arm’s Length Bodies, continually improving how we work and the environment we work in.

About The Job

As our Appian Delivery Manager within the Technology Change team, you’ll lead the delivery of digital products and services built on our enterprise Appian low-code platform. You’ll focus on delivering solutions that meet user needs and drive meaningful business outcomes, working with multidisciplinary teams across the organisation to ensure high-quality, timely delivery.

In this role, you will:

• Lead the delivery of Appian-based services, ensuring outcomes are delivered to agreed scope, time, cost and quality standards, using Agile and Lean ways of working.
• Create the right delivery environment, enabling teams to perform at their best by removing blockers, managing dependencies and driving continuous improvement.
• Manage risks and issues, proactively identifying, escalating and resolving challenges to maintain pace and confidence in delivery.
• Work closely with multidisciplinary teams, bringing together colleagues across policy, operations, user research, architecture, security and Appian development to deliver joined-up outcomes.
• Engage and communicate with stakeholders, clearly translating between technical and non-technical audiences to keep everyone aligned.
• Ensure governance and assurance requirements are met, with the right controls, reporting and compliance with HMT and cross-government standards.
• Support capability development, sharing best practice in delivery management and low-code across the organisation.

About You

We’re looking for someone who can deliver digital and technology-enabled work at pace in complex environments, with the ability to plan and deliver Appian-based automation while balancing quality, risk and stakeholder needs. You’ll be a confident communicator, able to explain complex business and technical analysis clearly and influence stakeholders and suppliers to agree priorities, resolve issues and drive delivery forward. You’ll work well across multidisciplinary teams, building strong relationships and supporting effective collaboration. You’ll also bring experience of delivery management using Agile or Lean approaches, ideally with Appian, and be comfortable working in a fast-moving, outsourced technology environment, working with both internal teams and external suppliers to shape requirements, manage constraints and deliver outcomes that meet user and organisational needs.

Benefits

• 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant).
• Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month.
• Flexible working patterns (part-time, job-share, condensed hours).
• Generous parental and adoption leave packages.
• Access to a generous Defined Benefit pension scheme with employer contributions of 28.97%.
• Access to a cycle-to-work salary sacrifice scheme and season ticket advances.
• A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity.

For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team.