Corporate Administrator

The Black Country ICB is an organisation with strong clinical leadership and quality assurance processes. The core values of the NHS drive what we do locally, and we rightly have a clear focus on reducing health inequalities and improving health outcomes for all, whilst ensuring a sustainable health service for the long-term. Working as part of a complex system of health and social care, it brings together a wider group of partners including Local Authorities, Providers, the Independent Sector, and GP practices to develop overarching plans across health, social care, and public health.

The ICB is looking for two experienced business support administrators to join the team on a permanent contract. The post holders will carry out the day-to-day running of the Civic Centre Wolverhampton, ensuring that the central office runs effectively and efficiently. This will include telephony, post, deliveries, monitoring of car parking arrangements, maintaining and ordering of stationery and refreshments, and printing. The post holder must be willing to undertake various training, for example, fire warden and optispace administration. This is an office-based role, and the post holders will be required to work from the Civic office each workday and attend the other place offices when required. A flexible approach to working across the directorate is important to support ad hoc fluctuations in resource. A parking pass for the Civic will be arranged.

The post holders will provide cover for each other; therefore, sickness/annual leave will be covered mutually. The post holders will undertake reception duties, answering the switchboard calls as the first point of call for the ICB. They will open and scan incoming post, ensure staff and visitors comply with the signing in and out process, and adhere to evacuation processes. They will ensure the smooth running of the office facilities and equipment, order and maintain office supplies, and undertake desk audits to ensure all desks are fit for work purposes. They will escalate issues to estates, building, H&S, IT communications, post, etc. The post holders will manage access to the offices for visitors and staff, ordering ID badges where appropriate. They will also manage the parking requests for Civic Carpark and update the ANPR system for Whitmore Hill.

• Good organisational skills
• Ability to work on own initiative and good at solution finding
• Good communicator and listener
• Willingness to help, support, and assist
• Friendly

The Black Country Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of 1.26 million people in the Black Country. We manage the NHS budget for Dudley, Sandwell, Walsall, and Wolverhampton and are responsible for planning and buying Primary Medical Services (GPs), dental, optometry, and pharmacy services.

We are part of the Black Country Integrated Care System (ICS), known as Healthier Futures, which is a partnership of organisations working together to bring health and social care services closer together for the good of our communities. We support the ICS vision for a healthier place with healthier people and healthier futures. The ICB has five core values that underpin the way we work and help to guide our actions and the decisions we make for local people and communities: compassion, inclusivity, integrity, fairness, and trust. We are an equal opportunities employer who actively supports and encourages increasing the diversity of our employees and welcome applications from people with transferable skills gained through experience across the full range of health and social care settings. We are also a bronze award holder under the Defence Employer Recognition Scheme (ERS), which recognises commitment and support from UK employers for defence personnel.