Consultation and Engagement Officer

We are looking to recruit an experienced and enthusiastic Consultation and Engagement Officer to join Warwickshire County Council\’s Business Intelligence Service. The primary purpose of the role will be to lead on the delivery of the Voice of Warwickshire residents\’ panel, but the work programme will be diverse and there will be opportunities to get involved in a broad range of consultation and engagement activities. The Business Intelligence Service hosts the council\’s corporate consultation and engagement function providing critical support to ensure that the views of residents and other stakeholders are considered in the development of policy and strategy, and commissioning decisions.

The role will include the day-to-day management of the Voice of Warwickshire residents\’ panel including recruitment to the panel; working with senior leaders to prioritise and plan a work programme; co-ordinating, designing and delivering a variety of engagement activities involving panel members; where necessary overseeing the procurement of bespoke engagement activities from external organisations; analysing and reporting on engagement activities to various audiences; and project evaluation. As such, in addition to having a good knowledge of engagement methods, you will possess a range of skills including excellent project management, relationship management, communication and negotiating skills, and analytical skills. The successful candidate will be based in the Strategic Research team which is part of the Business Intelligence Service.

Responsibilities:

• Support corporate consultation and engagement activity including leading on the day-to-day management and delivery of the Voice of Warwickshire residents\’ panel.
• Ensure that consultation and engagement activities meet the requirements of Warwickshire County Council\’s Corporate Board and elected members by supporting the production and timely implementation of a prioritised work programme in liaison with key members of staff.
• Provide input to the design and analysis of consultation and engagement activities using a range of methods.
• Contribute to the delivery of effective business and commissioning intelligence to inform Warwickshire County Council\’s commissioning decisions.
• Support the Business Intelligence Service Manager (Strategic Research) and other senior officers in the development of policies and strategies which improve outcomes for residents and service users.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

Working for Warwickshire – This is the difference you make. Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision; could you be one of them! At Warwickshire County Council, we are committed to ensuring Warwickshire\’s economy is vibrant and supported by the right jobs, training, skills, and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us; we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.