IT Service Desk Apprentice: Kickstart Your Tech Career in Bristol
IT Service Desk Apprentice: Kickstart Your Tech Career

IT Service Desk Apprentice: Kickstart Your Tech Career in Bristol

Bristol Apprenticeship 800 - 1400 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Manage and resolve IT issues while supporting users via phone and email.
  • Company: Leading IT service provider with a focus on hands-on development.
  • Benefits: Full-time position with study leave and valuable IT support experience.
  • Why this job: Kickstart your tech career in a dynamic environment with real-world impact.
  • Qualifications: No prior experience required, just a passion for technology and problem-solving.
  • Other info: Join a rota-based working week from Monday to Friday.

The predicted salary is between 800 - 1400 £ per month.

A leading IT service provider is offering an internship position as a Service Desk Analyst in Bristol. The role involves managing and resolving computer software and hardware issues while providing support to users both over the phone and through email.

Successful candidates will be part of a rota-based working week from Monday to Friday, gaining valuable experience in IT support. This is a full-time position with study leave included, emphasizing hands-on development in a dynamic environment.

IT Service Desk Apprentice: Kickstart Your Tech Career in Bristol employer: jobs24.co.uk

Join a leading IT service provider in Bristol, where you will kickstart your tech career as an IT Service Desk Apprentice. Our vibrant work culture fosters collaboration and innovation, offering you hands-on experience and study leave to support your professional growth. With a commitment to employee development and a supportive team environment, we provide the perfect platform for aspiring IT professionals to thrive.
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Contact Detail:

jobs24.co.uk Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Service Desk Apprentice: Kickstart Your Tech Career in Bristol

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot specific issues and be ready to demonstrate your problem-solving skills.

✨Tip Number 3

Show your passion for tech! During interviews, share any personal projects or experiences that highlight your interest in IT. It’s all about showing that you’re eager to learn and grow.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that apprenticeship. Let’s kickstart your tech career together!

We think you need these skills to ace IT Service Desk Apprentice: Kickstart Your Tech Career in Bristol

Technical Support
Problem-Solving Skills
Communication Skills
Customer Service
Time Management
Teamwork
Attention to Detail
Adaptability
Email Communication
Phone Support
Hardware Troubleshooting
Software Troubleshooting

Some tips for your application 🫡

Show Your Passion for Tech: When writing your application, let us see your enthusiasm for technology! Share any relevant experiences or projects that highlight your interest in IT support. We love candidates who are eager to learn and grow in the tech world.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight skills that match the job description, like problem-solving and communication. We want to see how you can contribute to our team, so make it personal!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate candidates who can communicate effectively, especially since you'll be helping users with their tech issues.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!

How to prepare for a job interview at jobs24.co.uk

✨Know Your Tech Basics

Brush up on your knowledge of common software and hardware issues. Be ready to discuss troubleshooting steps for problems like connectivity issues or software crashes, as this will show your potential employer that you’re proactive and knowledgeable.

✨Practice Your Communication Skills

Since the role involves supporting users over the phone and via email, practice explaining technical concepts in simple terms. You might want to do a mock interview with a friend where you explain how to fix a common issue, ensuring you come across as clear and approachable.

✨Familiarise Yourself with the Company

Research the IT service provider and understand their services and values. This will not only help you tailor your answers but also demonstrate your genuine interest in the company during the interview.

✨Prepare Questions to Ask

Think of insightful questions to ask your interviewer about the role and the team. This shows that you’re engaged and eager to learn more about the position, which can set you apart from other candidates.

IT Service Desk Apprentice: Kickstart Your Tech Career in Bristol
jobs24.co.uk
Location: Bristol
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  • IT Service Desk Apprentice: Kickstart Your Tech Career in Bristol

    Bristol
    Apprenticeship
    800 - 1400 £ / month (est.)
  • J

    jobs24.co.uk

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