At a Glance
- Tasks: Be the friendly face of the City Council, managing bookings and providing admin support.
- Company: Join Stoke-on-Trent City Council, dedicated to improving residents' lives and wellbeing.
- Benefits: Enjoy flexible working, competitive salary, generous holidays, and lifestyle discounts.
- Other info: Embrace diversity and creativity in a supportive workplace that values every voice.
- Why this job: Make a real impact in your community while working in a vibrant, inclusive environment.
- Qualifications: Experience in a busy reception or admin role with a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
Act as the interface between the City Council and the PFI provider on site.
Manage the booking of conference and meeting rooms.
Provide clerical and administrative support for the wider PFI Team.
We are seeking a committed, enthusiastic, and hard-working individual with a passion for customer service and extensive experience in a Receptionist/Administrator role. This is an exciting opportunity to work in a busy local neighbourhood centre. The ideal candidate will have experience in a busy reception environment and a strong commitment to quality customer care.
When you work for Stoke-on-Trent City Council you will be helping to improve the lives and wellbeing of our residents. We will provide you with support, learning opportunities and flexible working options and some amazing benefits including; a competitive salary, generous holidays, an excellent defined local authority benefit pension scheme, annual leave purchase scheme, cycle to work schemes just to name a few. We also have access to lifestyle benefits which offer a wide range of discounts such as family days out, travel, retail and many more.
Our commitment to you: Vibrancy and diversity are two of Stoke-on-Trent's greatest assets. A city founded on creative endeavour should value and celebrate the multitude of voices, ideas and identities that shape its culture. We are committed to creating a culture which is truly inclusive, where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times.
Administrator and Receptionist in Stoke-on-Trent employer: jobs24.co.uk
Stoke-on-Trent City Council is an excellent employer that prioritises the wellbeing of its employees while fostering a vibrant and inclusive work culture. With a strong commitment to professional development, flexible working options, and a comprehensive benefits package including generous holidays and lifestyle discounts, this role as an Administrator and Receptionist offers a meaningful opportunity to contribute to the community while enjoying a supportive workplace environment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator and Receptionist in Stoke-on-Trent
✨Tip Number 1
Familiarise yourself with the City Council's values and mission. Understanding their commitment to community wellbeing and inclusivity will help you align your responses during interviews, showcasing your passion for customer service.
✨Tip Number 2
Highlight your experience in busy reception environments by preparing specific examples of how you've managed multiple tasks effectively. This will demonstrate your ability to thrive under pressure, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of Stoke-on-Trent City Council. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare questions about the PFI Team and their projects. Showing genuine interest in their work during the interview will not only set you apart but also demonstrate your enthusiasm for contributing to the team.
We think you need these skills to ace Administrator and Receptionist in Stoke-on-Trent
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills for the Administrator and Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in reception and administration roles. Use bullet points to make it easy to read, and include specific examples of your customer service skills and any achievements.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the organisation. Mention your passion for customer service and how you can contribute to the team at Stoke-on-Trent City Council. Be sure to personalise it to reflect the values and culture of the council.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an administrative role.
How to prepare for a job interview at jobs24.co.uk
✨Showcase Your Customer Service Skills
Since the role requires a strong commitment to quality customer care, be prepared to share specific examples of how you've excelled in customer service in previous positions. Highlight any situations where you went above and beyond to assist customers.
✨Demonstrate Organisational Abilities
As an Administrator and Receptionist, you'll need to manage bookings and provide clerical support. Discuss your experience with multitasking and prioritising tasks effectively, especially in a busy environment. Mention any tools or systems you’ve used to stay organised.
✨Familiarise Yourself with the City Council's Values
Research Stoke-on-Trent City Council’s mission and values. During the interview, express how your personal values align with theirs, particularly regarding community service and inclusivity. This shows that you’re not just looking for a job, but are genuinely interested in contributing to the community.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, opportunities for professional development, or how success is measured in this role. It demonstrates your interest and engagement with the position.
