At a Glance
- Tasks: Lead and develop counselling and therapy services to support client needs.
- Company: Eating Distress North East, a compassionate organisation focused on mental health.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while leading a dedicated team.
- Qualifications: Experience in counselling or therapy management and strong leadership skills.
- Other info: Join a dynamic team committed to inclusivity and client care.
The predicted salary is between 28800 - 43200 £ per year.
Eating Distress North East (EDNE) are seeking a Services Manager to lead and develop their counselling and therapy services.
This is a key leadership role, ensuring services are safe, inclusive, and responsive to client needs while supporting the professional growth of the therapeutic team. You will:
- Lead day-to-day delivery of counselling and therapy services.
- Manage rotas, referrals, assessments, waiting lists, and outcomes monitoring.
- Provide inspiring leadership and line management to staff, placements, and volunteers.
- Act as joint safeguarding lead, ensuring best practice in safeguarding children and adults.
- Develop policies, procedures, and quality standards to support safe and effective services.
- Build strong partnerships with the NHS, funders, and other stakeholders.
- Contribute to fundraising, commissioning, and contract bids.
- Deputise for the CEO when required.
About you
This role is ideal for someone with a strong track record of managing counselling or therapeutic services and a passion for making a difference in the lives of people affected by eating distress.
You will bring:
- At least two years experience managing counselling/therapy services in health, charity, or community settings.
- Experience managing staff, volunteers, or placements.
- Strong leadership skills with the ability to inspire and support a team.
- Knowledge of safeguarding, monitoring and evaluation, and counselling/psychotherapy frameworks (BACP/UKCP).
- Experience of partnership working, ideally with NHS or statutory services.
- Excellent organisational, communication, and digital skills.
- Commitment to equality, diversity, inclusion, and person-centred care.
What EDNE offer
- £37,803 per annum (pro rata for part time)
- 28 days annual leave (pro rata), rising with service, including three Christmas closure days (excluding bank holidays)
- Flexible working arrangements
- Pension scheme with employer contribution (3%, rising to 5% after 12 months)
- Professional development and training allowance
- Employee assistance programme and wellbeing support
- Volunteering leave
To apply, please forward a CV and additional details as requested and a full application pack will be forwarded to you.
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Services Manager employer: Jobs With Purpose Ltd
Contact Detail:
Jobs With Purpose Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to counselling and therapy services so you can showcase how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your leadership style and how you’ve developed teams in the past. The more you rehearse, the more confident you’ll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, it shows you’re serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Services Manager role. Highlight your experience in leading counselling and therapy services, and show us how you can ensure they are safe and inclusive.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've successfully managed teams in the past, especially in therapeutic settings. This will help us understand how you can support our team’s professional growth.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point about your qualifications and passion for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Services Manager position. We can’t wait to hear from you!
How to prepare for a job interview at Jobs With Purpose Ltd
✨Know the Organisation Inside Out
Before your interview, make sure you research Eating Distress North East thoroughly. Understand their mission, values, and the specific counselling and therapy services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Leadership Skills
As a Services Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you ensured inclusivity and responsiveness to client needs, as these are key aspects of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about potential challenges in managing counselling services and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the current challenges the therapeutic team faces or how they measure the success of their services. This shows that you're not just interested in the position but also in contributing positively to the organisation.