VP (Operations) - Citi

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Markets Operations Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Markets Operations represents the evolution and transformation of Operations in the Finance Industry which creates a uniqueness about how we deliver our products and solutions. We take pride and are passionate about our People and our culture. We are invested in you, your experiences, development, and in building a successful career for you at Citibank. We are modernizing everything we do; allowing flexibility and creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative, Clearing & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, Clearing and Foreign Exchange Prime Brokerage) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are the core of all activity at the Firm and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders such as Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a client relationship group dedicated to overseeing service performance and strategic partnerships with top tier clients, where we play a key role in supporting global clients to ensure they have a first-class experience when doing business with Citi.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation. We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

Team/Position Overview:

Margin & Collateral Operations within Markets Operations helps mitigate risk and comply with regulatory requirements, whilst delivering best-in-class capabilities in margin and collateral management, inventory management, risk management and collateral efficiency. The team supports global Markets businesses working across products, regions, and divisions, with a broad range of stakeholders.

Product & Business Development is a new pillar and growing team within the Margin & Collateral Operations group. The team is responsible for the design and execution of products and services for Margin & Collateral Operations, supporting strategic initiatives, objectives and key results.

Transformation:

The Margin & Collateral Operations Program for Markets is a multi-year investment initiative with a clear transformation objective. The successful candidate will play a pivotal role developing products and services in line with the target operating model; driving collaboration across business and functional groups; designing robust processes and implementing new platforms.

What You'll Do

• Operate as a senior member of the Product & Business Development team.
• Operating as a point-person for the group with deep product and/or service subject matter expertise, with knowledge of front-to-back flows, risk and regulations.
• Product Specialist: perform product development and strategy for a specific product line and/or service ensuring consumer expectations are met or exceeded.
• Lead development initiatives: ensuring comprehensive requirements are defined in line with the overall product/service design.
• Drive testing and delivery.
• Ensure product and/or service developments are well executed: delivered on time and within budget.
• Work effectively with Citi and industry stakeholders: Partnering closely with key groups such as Technology, Markets business, Operations, Risk other supporting functional groups and vendors.
• Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Demonstrate deep knowledge of margin and/or collateral optimization.
• Champion diversity and inclusion, supporting a work environment that allows our People to thrive and excel.
• Promote a culture of continuous improvement, cultivating a robust service and control environment.

What we'll need from you

• BA/BS degree preferred.
• Relevant experience in the following: margin and collateral, with a strong appreciation of margin regulations, securities products, practices and risks, and/or product/service design, execution and delivery of change projects. Preferably at large financial services firm.
• Strong communicator who is articulate and concise demonstrated success interacting with business, operations and technology stakeholders.
• Innovative, flexible, collaborative, and proactive; can positively and productively add product impact to both strategic and tactical technology.
• Thinks logically and is good at problem solving.
• Result orientated.
• Able to write clearly and concisely.
• To present ideas and proposals to senior decision makers without technical jargon.
• Demonstrate sound judgement and a strong risk management mindset, through implementing sound controls and processes.
• Ability to establish and build trust with professionals throughout the business and other stakeholder groups.
• Awareness of best practice perspectives, maintaining a balanced and fresh viewpoint.

What we can offer you

This is a role that'll offer you the opportunity to shape the future of Margins and Collateral operations at Citi. Every day there will be new business challenges that will help you develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.