At a Glance
- Tasks: Conduct investigations on insurance claims and manage a diverse portfolio of cases.
- Company: Join a leading insurance investigation firm with a focus on ethical practices.
- Benefits: Enjoy flexible working, career development, and a range of employee perks.
- Why this job: Make a real difference in the insurance industry while developing your investigative skills.
- Qualifications: Previous investigative experience and strong communication skills are essential.
- Other info: Great opportunities for professional growth and a supportive work environment.
The predicted salary is between 36000 - 60000 Β£ per year.
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Description
Amazing new opportunity interesting work within Insurance claims investigation
Job purpose: Manage a portfolio of investigation cases from various instructing Client (covering Domestic and Commercial Property, Motor, Casualty and Niche Products)
Department: Client Management
Employment Type: Permanent β Full Time
Location: Home United Kingdom
Reporting To: Paul Twinn
What will your day look like
- Undertake a range of investigations in an ethical & professional manner, employing best practice & key investigative competencies, to include β
Technical Knowledge
- Investigative Planning & Preparation
- Interviewing & Statement Taking
- Evidence Identification, Gathering, Analysis & Presentation
- Reporting & Correspondence Proficiency
- Investigate and validate claims within the agreed structured process of DSI, working in tandem, where appropriate, with other areas of The Davies Group
- Support & assist in the development of DSI staff (e.g. Investigators, Conversation Management Handlers)
- Adhere to client specific service standards and ensure investigations are conducted within the Company\βs guidelines, procedures & protocols
- Establish and maintain contacts with external investigative bodies and agencies, as approved by DSI management
- Be accountable for achieving Key Performance Indicators, as determined by DSI management
- To ensure technical and professional development progress is in accordance with agreed Personal Development Plans (PDP)
- Promote & maintain the profile of DSI within the Company and throughout the marketplace generally
- Perform any other appropriate duties, as & when reasonably requested by DSI Management
- All Staff are expected to carry out any reasonable instruction given by their Senior Manager, in line with business requirements.
Knowledge and Abilities
- Previous investigative experience essential, an investigatory qualification would be advantageous
- Advanced insurance industry knowledge essential
- First class communication skills
- A high level of self-motivation and personal accountability
- Demonstrate a structured approach and effective time management skills
- Ability to work with the minimum of supervision
- High levels of IT literacy, proficiency with Excel and Word
- Working knowledge of civil & statutory law within investigations
- Working knowledge of evaluating and handling intelligence
- Capable of handling sensitive and confidential material
- Willing to commit to professional study
- High ethical and professional standards
- Clean UK driving licence
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100\βs of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies e.g. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
Seniority level: Entry level
Employment type: Full-time
Job function: Other, Information Technology, and Management
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StudySmarter Expert Advice π€«
We think this is how you could land Special Investigator
β¨Tip Number 1
Network like a pro! Reach out to people in the insurance and investigative fields. Attend industry events or join online forums. You never know who might have a lead on your next job!
β¨Tip Number 2
Prepare for interviews by researching common questions for investigators. Practice your responses, focusing on your experience with claims validation and ethical investigations. Confidence is key!
β¨Tip Number 3
Showcase your skills! Create a portfolio that highlights your investigative work, including case studies or reports. This will give potential employers a clear picture of what you can bring to the table.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Special Investigator
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Special Investigator role. Highlight your previous investigative experience and any relevant qualifications that match the job description. We want to see how you fit into our team!
Show Off Your Skills: Donβt hold back on showcasing your communication skills and technical knowledge. Use specific examples from your past work to demonstrate how you've successfully managed investigations or handled sensitive information. This is your chance to shine!
Be Professional and Ethical: Since the role involves handling confidential material, itβs crucial to convey your understanding of ethical standards in your application. Share any experiences where youβve maintained professionalism in challenging situations. We value integrity at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. Itβs super easy, and youβll be able to keep track of your application status. Letβs get you on board with us!
How to prepare for a job interview at Jobs via eFinancialCareers
β¨Know Your Investigative Techniques
Brush up on your investigative skills and techniques before the interview. Be ready to discuss how you would approach various cases, including evidence gathering and interviewing strategies. This shows that youβre not just familiar with the theory but can apply it practically.
β¨Demonstrate Ethical Standards
Since the role requires a high level of ethical and professional standards, prepare examples from your past experiences where you upheld these values. This could be in previous jobs or during your studies. Itβs crucial to show that you understand the importance of integrity in investigations.
β¨Familiarise Yourself with Industry Knowledge
Make sure you have a solid understanding of the insurance industry, especially regarding claims investigation. Research current trends and challenges in the field, as this will help you engage in meaningful discussions during the interview.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.