At a Glance
- Tasks: Manage vendor relationships and optimise performance while ensuring compliance and risk management.
- Company: Citi is a global financial institution focused on responsible financial services for growth and progress.
- Benefits: Enjoy hybrid working, generous holidays, private medical insurance, and a competitive salary.
- Why this job: Join a dynamic team in a supportive culture that values your contributions and personal growth.
- Qualifications: Relevant experience in financial services with strong communication and problem-solving skills required.
- Other info: Citi promotes diversity and inclusion, ensuring everyone feels comfortable at work.
The predicted salary is between 38000 - 52000 £ per year.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analytic, vendor management and communication to Citi's Loan's processing Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Senior Business Associate plays a critical role in the effective management of vendor relationships and third-party engagements. The Senior Business Associate is responsible for strategic planning, operational oversight, risk management, and communication to optimize vendor performance and mitigate risks. This role may also coordinate and manage business financials, employee headcount, and ad hoc projects as needed.
What You'll Do
- Serve as the primary point of contact for assigned vendors, building strong, collaborative relationships.
- Conduct regular performance reviews, addressing issues and monitoring KPIs/SLAs.
- Facilitate communication between stakeholders and vendors for alignment and transparency.
- Manage vendor contracts, ensuring favourable terms and maintaining a contract repository.
- Monitor contract expirations and collaborate with Sourcing/Legal/Business/Risk teams for extensions and amendments.
- Review and approve vendor invoices for accuracy, compliance, and adherence to pricing agreements; resolve discrepancies.
- Monitor vendor spending against the allocated budget, proactively addressing variances and preparing budget reports.
- Conduct cost analyses to identify opportunities for optimization, savings, and efficiency.
- Ensure compliance with internal policies/regulations; participate in audits and provide documentation.
- Create Purchase Orders and oversee the timely and accurate processing of vendor payments.
- Assess risks, ensure compliance with laws/regulations, and report on exposures.
- Ensure vendor compliance with policies and track/report risk exposures.
- Develop and maintain performance dashboards, analyse data for trends, and create reports for management review.
- Identify opportunities for cost savings and efficiency improvements through data analysis.
- Identify and implement process enhancements for vendor management, document procedures, and stay updated on industry best practices.
- Collaborate with stakeholders, communicate updates, and facilitate meetings.
What we'll need from you
- Relevant experience in a fast-paced, large global financial services firm (Operations/Finance/Accounting preferred).
- Experience with Resources @ Citi, P2P, and Fieldglass is advantageous.
- Demonstrable experience in third-party management is preferred.
- Energetic, flexible, collaborative, and proactive.
- Self-reliant, good problem solver, results-oriented with attention to detail.
- Ability to establish and build trust with professionals throughout the business.
- Strong, influential communicator who is articulate and concise.
- Strong risk management and control mindset.
- Evaluative judgment based on analysis of factual information in complicated, unique, and dynamic situations.
What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Senior Business Manager - Citi employer: Jobs via eFinancialCareers
Contact Detail:
Jobs via eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Manager - Citi
✨Tip Number 1
Familiarise yourself with Citi's vendor management processes and tools like Resources @ Citi, P2P, and Fieldglass. Understanding these systems will give you a significant edge during interviews, as you'll be able to speak knowledgeably about how you can contribute to their operations.
✨Tip Number 2
Network with current or former employees of Citi, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your fit for the Senior Business Manager position.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your skills in vendor management, risk assessment, and communication. Being able to articulate how you've successfully navigated similar challenges will make you stand out as a candidate.
✨Tip Number 4
Stay updated on industry trends and best practices in vendor management and financial services. This knowledge will not only help you in interviews but also demonstrate your commitment to continuous improvement and your proactive approach to the role.
We think you need these skills to ace Senior Business Manager - Citi
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vendor management, risk management, and communication. Use specific examples that demonstrate your skills in these areas, particularly in a financial services context.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Citi and explain how your background aligns with their needs. Mention your ability to build strong relationships and manage vendor performance effectively.
Highlight Relevant Skills: Focus on showcasing your analytical skills, attention to detail, and problem-solving abilities. Cite instances where you've successfully managed vendor contracts or improved processes in previous roles.
Prepare for Potential Questions: Anticipate questions related to vendor management and risk assessment during the interview process. Be ready to discuss your approach to handling discrepancies in vendor invoices or managing contract expirations.
How to prepare for a job interview at Jobs via eFinancialCareers
✨Understand Vendor Management
Familiarise yourself with vendor management principles, as this role heavily involves building relationships and conducting performance reviews. Be prepared to discuss your experience in managing vendor contracts and how you've optimised vendor performance in previous roles.
✨Showcase Analytical Skills
Since the position requires strong analytical skills, be ready to provide examples of how you've used data analysis to identify cost-saving opportunities or improve processes. Highlight any specific tools or methodologies you’ve employed in your past roles.
✨Communicate Effectively
As a Senior Business Manager, effective communication is key. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've facilitated communication between stakeholders and vendors to ensure alignment and transparency.
✨Demonstrate Risk Management Acumen
This role demands a strong risk management mindset. Be prepared to discuss your approach to identifying and mitigating risks in vendor relationships. Share specific examples where your evaluative judgment led to successful outcomes in complex situations.