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For Companies At a Glance
- Tasks: Lead quality assurance activities and manage remediation efforts for high severity issues.
- Company: Citi is a global banking leader with a presence in over 160 countries.
- Benefits: Enjoy hybrid work, 27 days leave, performance bonuses, and extensive learning resources.
- Why this job: Join a dynamic team driving innovation in financial services and make a real impact.
- Qualifications: Requires experience in risk management, quality assurance, and strong communication skills.
- Other info: This role offers mentorship opportunities and a commitment to diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Citi is a world-leading global bank with approximately 200 million customer accounts and a presence in over 160 countries. We offer a broad range of financial products and services including consumer banking, credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our goal is to help clients achieve their financial objectives with innovative ideas, top-tier products, and unmatched access to capital and liquidity.
The Team
Technology & Business Enablement (T&BE) supports Citi's operational and growth objectives by providing technical solutions and infrastructure. T&BE manages technology, cybersecurity, and transaction processing, aiming to deliver secure, reliable, and efficient services. The Enterprise Data Office within T&BE oversees Citi's data strategy and standards, ensuring effective data management.
Role Overview
The T&BE Quality Assurance (QA) function, part of the T&BE COO organization, provides independent assessments of the effectiveness and quality of remediation efforts related to high severity issues and regulatory commitments globally. This senior role reports to the Data Quality Assurance Director, based in New York or London.
Key Responsibilities
- Manage and oversee QA activities to ensure timely and high-quality reviews, maintaining accurate documentation and workflow updates.
- Lead QA assessments to independently verify the design and effectiveness of remedial actions for high severity issues and regulatory comments.
- Support issue owners in effective and timely remediation of issues.
- Assist in defining corrective actions when new issues are identified.
- Monitor remediation progress and support issue validation for closure.
- Foster partnerships across functions to ensure accountability and effective remediation.
- Escalate concerns appropriately and contribute to senior management reporting.
- Drive continuous improvement in QA strategies, procedures, and coverage.
- Assist in resource and budget management for QA activities and mentor team members.
- Prepare weekly reports and review internal and external QA deliverables.
- Support ad-hoc projects and stakeholder communication across regions.
Qualifications
- Extensive experience in risk, control, audit supervision, and quality assurance processes.
- Deep knowledge of data, technology processes, and associated risks.
- Experience with data remediation activities.
- Strong critical thinking and problem-solving skills.
- Understanding of risk management frameworks, controls, and governance.
- Experience working across organizational functions and implementing risk policies.
- Knowledge of banking regulations and supervisory expectations.
- Excellent communication skills, with ability to engage senior management effectively.
Education
Bachelor's degree required; Master's preferred.
Benefits
Joining Citi London offers a hybrid work environment, competitive salary, and benefits including:
- 27 days annual leave + bank holidays
- Performance bonus
- Private medical and life insurance
- Employee assistance program
- Pension plan
- Paid parental leave
- Employee discounts
- Learning and development resources
We are committed to a diverse and inclusive workplace where everyone can thrive.
Risk and Controls/Quality Assurance Lead - Citi employer: Jobs via eFinancialCareers
Contact Detail:
Jobs via eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Risk and Controls/Quality Assurance Lead - Citi
✨Tip Number 1
Familiarise yourself with Citi's risk management frameworks and quality assurance processes. Understanding their specific methodologies will help you speak confidently about how your experience aligns with their needs during interviews.
✨Tip Number 2
Network with current or former employees in similar roles at Citi. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your application process.
✨Tip Number 3
Stay updated on the latest banking regulations and supervisory expectations. Being knowledgeable about current trends and challenges in the industry will demonstrate your commitment and expertise during discussions.
✨Tip Number 4
Prepare to discuss specific examples of your past experiences in risk and controls. Highlighting your problem-solving skills and successful remediation efforts will showcase your capability to handle the responsibilities of this role effectively.
We think you need these skills to ace Risk and Controls/Quality Assurance Lead - Citi
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Risk and Controls/Quality Assurance Lead position. Tailor your application to highlight relevant experience in risk management, quality assurance, and data processes.
Craft a Tailored CV: Your CV should reflect your extensive experience in risk, control, and audit supervision. Emphasise your knowledge of data remediation activities and any relevant banking regulations. Use clear headings and bullet points to make it easy to read.
Write a Compelling Cover Letter: In your cover letter, explain why you are a great fit for the role. Highlight your critical thinking and problem-solving skills, and provide examples of how you've successfully managed QA activities or led teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in quality assurance.
How to prepare for a job interview at Jobs via eFinancialCareers
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of the responsibilities and expectations for the Risk and Controls/Quality Assurance Lead position. Familiarise yourself with Citi's operations, especially within the Technology & Business Enablement team, to demonstrate your genuine interest and preparedness.
✨Showcase Your Experience
Be ready to discuss your extensive experience in risk, control, and quality assurance processes. Prepare specific examples that highlight your critical thinking and problem-solving skills, particularly in relation to data remediation activities and managing high-severity issues.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Be prepared to engage with senior management during the interview, showcasing your ability to convey complex information in an understandable manner.
✨Demonstrate Continuous Improvement Mindset
Citi values continuous improvement in QA strategies and procedures. Be ready to discuss how you've driven improvements in past roles, and share ideas on how you could contribute to enhancing QA processes at Citi.
