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- Tasks: Investigate regulatory complaints and liaise with stakeholders to ensure compliance.
- Company: Reputable wealth management firm in the UK with a focus on client satisfaction.
- Benefits: Fully remote role with pension scheme and incentive opportunities.
- Why this job: Make a difference by resolving complaints and ensuring regulatory adherence.
- Qualifications: Level 4 diploma in Financial Planning/Advice and experience in financial services preferred.
- Other info: Join a supportive team with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A wealth management firm in the UK is seeking a Complaints Investigator for a fixed-term contract to resolve regulatory complaints. This role involves investigating complaints, liaising with stakeholders, and ensuring adherence to regulations.
Applicants should have a Level 4 diploma in Financial Planning/Advice, and experience in a financial services environment is preferred. The position is fully remote, offering a range of benefits including a pension scheme and incentive scheme.
Remote Complaints Investigator - Financial Services employer: Jobs via eFinancialCareers
Contact Detail:
Jobs via eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Complaints Investigator - Financial Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech beforehand. We want you to shine, so practice common interview questions related to complaints investigation and regulatory compliance.
✨Tip Number 3
Showcase your expertise! During interviews, highlight your Level 4 diploma and any relevant experience in financial services. Be ready to discuss specific cases where you've successfully resolved complaints.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Complaints Investigator - Financial Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial services and any relevant qualifications, like that Level 4 diploma. We want to see how your background fits the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Complaints Investigator role. Share specific examples of how you've handled complaints or worked with stakeholders in the past.
Showcase Your Regulatory Knowledge: Since this role involves ensuring adherence to regulations, make sure to mention any relevant knowledge or experience you have in this area. We love candidates who understand the importance of compliance in financial services!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Jobs via eFinancialCareers
✨Know Your Regulations
Make sure you brush up on the relevant financial regulations and compliance standards. Being able to discuss how you've navigated these in past roles will show your expertise and readiness for the Complaints Investigator position.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully resolved complaints or handled difficult situations in a financial services environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Familiarise Yourself with the Company
Research the wealth management firm thoroughly. Understand their values, mission, and any recent news. This will help you tailor your responses and demonstrate genuine interest in the role and the company during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the types of complaints you might handle, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
