Senior QA Analyst: Multichannel Quality & Insights in Nottingham

A leading financial services firm in Nottingham seeks a QA Senior Coordinator for a 6-month secondment. This role involves monitoring agent performance and providing actionable feedback to enhance customer interactions. Candidates should have strong analytical and communication skills, and a background in regulated industries is preferred. The position supports a hybrid working model, promoting a diverse and inclusive environment. #J-18808-Ljbffr