Technology Client Audit Manager - London Stock Exchange Group

ABOUT US

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It is how we have supported the financial stability and growth of communities and economies globally for more than 300 years.

Our people are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We offer a global career with opportunities across 70 countries and a culture of continuous learning and growth.

ROLE SUMMARY

As the Client Audit Manager you will lead the planning, coordination and delivery of client audits across LSEG’s Data & Analytics (D&A) division. The role ensures that our technology, data and platform controls are understood, embedded and evidenced for clients, regulators and external auditors. This key leadership position partners closely with Product, Engineering, Risk & Compliance, Information Security and Customer-facing teams to drive audit readiness and strengthen our control environment.

WHAT YOU'LL BE DOING

• Leadership & Culture
  • Lead the day-to-day management, scheduling and delivery of client audit engagements, ensuring internal teams are fully briefed, logistics organised and evidence collated in a timely manner.
  • Act as the primary representative to clients during audits, demonstrating expertise, transparency and professionalism.
  • Champion a culture of integrity, accountability and continuous improvement.
  • Mentor junior team members, providing real-time coaching and constructive feedback to support their development.
  • Support the team in adopting evolving audit standards, automation opportunities and digital transformation initiatives.
  • Deputise for senior leadership where required, including workload planning, prioritisation and delegation across the team.
• Client Audit Execution
  • Own the end-to-end planning and execution of client audit programs, including scoping, evidence gathering, walkthroughs, control validation and reporting.
  • Maintain a structured library of control narratives, process flows, risk/control matrices and standard audit responses.
  • Prepare, review and deliver responses to client audit findings, observations and follow-up actions.
  • Drive audit readiness activities across the department, ensuring governance processes, documentation and controls remain consistently up to date.
• Control Framework & Risk Assurance
  • Support the development, enhancement and implementation of control frameworks across D&A technology platforms.
  • Provide clear guidance and challenge to Product Managers, Engineers and Business Control Owners to ensure controls are clearly defined, embedded, and evidenced.
  • Lead risk and control self-assessments (RCSAs), maturity reviews and thematic control testing activities.
  • Ensure alignment of controls with internal policies, regulatory expectations and external assurance frameworks (SOC, ISAE, ISO, etc.).
• Client & Stakeholder Engagement
  • Act as a primary point of contact for customer audit queries, supporting account teams with proactive audit discussions.
  • Serve as an escalation point for Product Managers, Business Control Owners and other internal stakeholders on audit and control matters.
  • Educate business leaders and technical teams on audit expectations, control frameworks and assurance requirements.
  • Collaborate with cross-functional partners including Legal, Compliance, Information Security, Engineering, Technology Services, Cloud Infrastructure and customer-facing teams.
  • Engage effectively with external auditors and client assurance teams.
• Risk, Compliance & Regulatory Alignment
  • Partner with Information Security, Privacy, Legal and Compliance to ensure alignment with regulatory, contractual and industry standards.
  • Monitor emerging audit and assurance standards relevant to financial market infrastructure and data/technology environments and recommend adoption where appropriate.
  • Contribute to operational resilience, technology risk and regulatory audit readiness activities.

WHAT YOU'LL BRING

• Proven experience in audit or client audit management within Big 4, consulting or financial services environments.
• Strong understanding of audit methodologies, risk assurance practices and IT control frameworks.
• Experience assessing technology, data, engineering or digital platform environments.
• Excellent documentation capability (process maps, RCMs, audit reports, control narratives, etc.).
• Strong stakeholder management and communication skills, with the ability to influence and challenge constructively at all levels.
• Knowledge of information security principles, risk management and technology governance.
• Professional qualification (one required): CIA – Certified Internal Auditor, CISA – Certified Information Systems Auditor.
• Nice-to-Have: ISO 27001 Lead Auditor, ACCA/ACA, CRISC, CISSP. Exposure to Data & Analytics platforms, engineering environments, cloud infrastructure or technology governance. Familiarity with SOC 1 / SOC 2, ISAE 3402 / 3000, ISO 27001/27002 or similar assurance frameworks. Experience with regulatory audits including FCA, SEC, ESMA, or exposure to operational resilience frameworks.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is to drive financial stability, empower economies and enable customers to create sustainable growth. Our values – Integrity, Partnership, Excellence, and Change – underpin our purpose and guide our everyday actions.

We are proud to be an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability or on any other basis protected under applicable law. We reasonably accommodate religious practices and mental health or physical disability needs.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.