Senior Claims Adjuster - QBE Insurance in London
Senior Claims Adjuster - QBE Insurance

Senior Claims Adjuster - QBE Insurance in London

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage reinsurance claims and develop strategies to meet business targets.
  • Company: Join QBE, a global insurer with a human touch and a collaborative culture.
  • Benefits: 30 days holiday, flexible working, private medical insurance, and sustainable investing options.
  • Why this job: Make a real impact in the insurance industry while working with passionate and talented people.
  • Qualifications: Experience in specialty claims and knowledge of the reinsurance/insurance industry.
  • Other info: Dynamic environment with awards for parental policies and green technology innovation.

The predicted salary is between 36000 - 60000 £ per year.

The purpose of this role is to manage assumed reinsurance excess of loss and proportional business from QBE Reinsurance's casualty book, ensuring proper reporting of all claims following reinsurance contract terms.

About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

Your new role:

  • Contribute to the development of appropriate strategies, processes, and procedures for the Claims operation to support the delivery of business targets.
  • Assist in the forecast of Claims activity through analysis of business levels and knowledge of the Claims environment to support decision‐making.
  • Maintain efficient handling of own caseload to ensure the prompt, timely, and effective handling of reinsurance Claims on the London market.
  • Resolve customer service issues to ensure their prompt and timely resolution.
  • Develop and maintain good client relationships with the re‐insured and brokers.
  • Approve reinsurance claims within written authority levels.

About you:

  • Experience in handling specialty claims matters (Aviation, A&H, credit risk, Marine & Energy).
  • Experience of working within the Reinsurance/insurance/legal industry.

Benefits:

  • 30 days holiday a year with the option to buy up to 2 additional days.
  • Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part‐time, job share and compressed hours.
  • Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
  • Private medical insurance - we fund fully comprehensive private medical cover for you and all the family.
  • Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
  • Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
  • Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes.
  • Cycle‐to‐Work - benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000.

Awards & Recognition:

  • AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
  • Insurance Business UK 5‐Star Cyber Awards 2024: QBE rated as a 5‐Star Cyber Insurer
  • UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
  • Working Dads Employer Awards 2023 Winner: Parental Policies Award
  • Insurance Post British Insurance Awards 2023: QBE rated as a 5‐Star Employer

Skills:

  • Adaptability
  • Claims Settlement
  • Commercial Acumen
  • Conflict Resolution
  • Critical Thinking
  • Insurance Claims Processing
  • Intentional collaboration
  • Managing performance
  • Mentorship
  • Personal Initiative
  • Project Delivery
  • Regulatory Compliance
  • Reinsurance
  • Risk Management
  • Team Development

How to Apply:
To submit your application, click "Apply" and follow the step‐by‐step process.

Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

If you're looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.

Senior Claims Adjuster - QBE Insurance in London employer: Jobs via eFinancialCareers

At QBE Insurance, we pride ourselves on being an exceptional employer that values both professional growth and personal well-being. With a flexible working culture, comprehensive benefits including generous holiday allowances and private medical insurance, and a commitment to sustainability, our London-based team thrives in an environment where innovation and collaboration are at the forefront. Join us to make a meaningful impact while working alongside passionate and talented individuals who care about making a difference.
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Contact Detail:

Jobs via eFinancialCareers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Claims Adjuster - QBE Insurance in London

Tip Number 1

Network like a pro! Reach out to your connections in the insurance and reinsurance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings at QBE!

Tip Number 2

Prepare for those interviews by researching QBE’s values and recent achievements. Tailor your responses to show how your experience aligns with their mission. Remember, they want someone who can make a real impact, so highlight your relevant skills!

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience in handling specialty claims and your understanding of the reinsurance landscape. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the QBE team. Let’s get you that Senior Claims Adjuster role!

We think you need these skills to ace Senior Claims Adjuster - QBE Insurance in London

Claims Settlement
Insurance Claims Processing
Reinsurance
Risk Management
Commercial Acumen
Conflict Resolution
Critical Thinking
Adaptability
Project Delivery
Regulatory Compliance
Team Development
Intentional Collaboration
Managing Performance
Mentorship
Personal Initiative

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in handling specialty claims and any relevant achievements that align with QBE's needs.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team. Share specific examples of your past experiences that demonstrate your adaptability and conflict resolution skills.

Showcase Your Knowledge: In your application, mention your understanding of the reinsurance landscape and any relevant industry trends. This shows us that you're not just applying for a job, but that you're genuinely interested in the field.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at Jobs via eFinancialCareers

Know Your Claims Inside Out

Make sure you brush up on your knowledge of specialty claims, especially in areas like Aviation, Marine, and Energy. Be ready to discuss specific cases you've handled and how you approached them, as this will show your expertise and confidence in the field.

Understand QBE's Values

Familiarise yourself with QBE's mission and values. They emphasise a human touch and innovation, so think about how your personal values align with theirs. Prepare examples of how you've made a positive impact in previous roles, as this will resonate well with the interviewers.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you've had to resolve customer service issues or manage a complex claims caseload. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

Build Rapport with Interviewers

During the interview, aim to build a connection with your interviewers. Show genuine interest in their experiences at QBE and ask insightful questions about the team dynamics and company culture. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.

Senior Claims Adjuster - QBE Insurance in London
Jobs via eFinancialCareers
Location: London
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